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Jewellery Sales Consultant

Sales and marketing
Full-time
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Kota Damansara, Selangor

About The Job

  • To attend to online and walk in customer and provide consultation and services 
  • Recommending suitable diamonds or jewellery design to existing and prospective customer. 
  • To ensure customers’ satisfaction and provide excellent after sales services 
  • Interacting with potential customers to ascertain their requirements 
  • Keep in contact with customer after products or services has been sold to ensure that customer satisfaction is maintained
  • Promoting and achieving satisfactory level of sales through excellent customer service, good product knowledge , honesty and integrity 
  • Keeping yourself well-informed about market trends and competitor products 
  • Understand customer requirements and serving as a private consultant 
  • Develop new client database and follow up with existing clients 

Job Requirements

  • With or without experience in Jewellery industry 
  • Candidates should have good communication, inter-personal skills
  • Dynamic, Responsible and consistent performer 
  • Fresh Graduate welcome 
  • Aggressive and willing to learn (on the job training will be provided)

Excellent communication skills with ability to speak in English, Bahasa Malaysia and Chinese 

Our Culture

ZCOVA WE MODERNIZED THE DIAMOND AND JEWELRY INDUSTRY

At ZCOVA, we are changing the way people purchase diamonds and jewelleries, by creating a retail experience online, without leaving the comfort of your home.  Our mission is to provide a new online shopping experience, and enrich the local design community. Furthermore with our expertise in diamonds and jewellery we provide personal consultation to all of our customers to further understand diamonds, gemstones, and jewelleries without them feeling pressured, but comfortable and confident. With our presence in this industry, we have eliminated the intimidating feeling of entering a jewellery retailer, and not getting the right information that our customer deserves. More over, with our specialty in handcrafted jewelleries our customers will be able to create their dream jewellery, along with a vast variety of design within their comfortable price range

All our diamonds are certified by the world most prestigious laboratory GIA ( Gemological Institute of America ) or HRD ( Hoge Raad voor Diamant ).  As for colour gemstones it will be graded by either GIA , GRS or SSEF. With grading report from such prestigious laboratory we can ensure that our diamonds and coloured gemstones are all conflict free 

At Zcova we redefine online shopping experience and streamline your purchases by handling insurance, payments, and logistics to provide you a safe and secure shopping experience. This combination of exceptional quality, services, and extraordinary value is what sets ZCOVA’s apart from its competitors.

OUR CULTURE

Delivering happiness at work is a Journey 

And at Zcova we are committed to this Journey with this 8 intrinsic Driver 

1) Belong and Connect 
2) Significance and position 
3) Learn and Challenge 
4) Security and certainty 
5) Voice and recognition 
6) Fairness 
7) Choice and autonomy 
8) Purpose 

At Zcova we believe Happiness = Success 

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