Job Description
• Be the first and last point of contact for the property.
• Cover the front desk during business hours.
• Greet and check-in member guests.
• Greet people who come in for tours, track walk-ins, schedule tours, and send confirmation emails.
• Manage member's check-ins and check-outs.
• Prepare and distribute promotional materials to guests/potential members.
• Work on community initiatives designed to develop connections between members, including member introductions, event support, email, and print communications.
• Be active on the member network.
• Solve member-related issues to ensure a cohesive community.
• Assist with set-up and breakdown of events, including ordering food and beverages.
• Prepare newsletter.
• Make posters for events.
• Assist with move-ins and move-outs; prepare and distribute member welcome pack.
• Assist with building operations and maintenance to ensure the highest level of member experience.
• Ensuring the centre is clean and well kept.
• Ordering consumables.
• Submit building receipts to the Community Lead or Community Manager for expense reports.
• Mail and Package responsibilities as needed.
• Identify issues for escalation to the Community Lead and Community Manager in order to document accordingly.
• Organize community events and ensure the smooth successful coordination of events.
• Able to travel or relocate to other centre when required to
• Other ad hoc duties and administrative task assigned by superior and management