Customer Service Intern
Hiredly
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RM 900
Plaza TTDI
Internship
Job Description
As a Customer Service Intern, you are responsible for developing customer relationships and ensuring our customers are receiving 7 Star Service from us. We are looking for someone who can think out of the box and turn our customer experience at Hiredly from great to excellent.
Your day to day responsibilities include:
- Working closely with customers to ensure they are satisfied with the services they receive
- Handle enquiries on our live chat, emails and calls
- Provide product support to customers
- Gather overall feedback, study the pattern and identify best practices.
- Assist to source candidates to our clients
Job Requirements
We are looking for someone with these requirements:
- You need to have good communication skills
- Be self-motivated and possess ability to work productively under minimal supervision.
Join us if being entrepreneurial is what you're seeking for!
Company Benefits
Employee Engagement Activities
Join us for all the festivities, house cups (team-based competitions) and other fun stuff the People & Culture team have in store for you!
Subsidised Parking
Thinking about where to park can be such a chore! Let us ease those worries by subsidising your parking.
Employee Wellness
We care about your overall well-being, whether mentally (subsidised mental health sessions) or physically (badminton, futsal and jogging sessions)
No Dress Code
Shorts? Check. Slippers? Check. Come in however you like, just make sure to wear clothes!
Rewards
High performing employees will be awarded shares for hitting company targets, regardless of discipline.
Music at Work
Everyone should be happy and engaged at work, and listening to music we like definitely helps!
Additional Info
Experience Level
#NoExperienceNeeded
Job Specialisation
Clerical, Administrative & Secretarial, Customer Service, HR Operations (Payroll, Admin, Office Management)
Company Profile
Hiredly
"We are on an unwavering mission to be SEA’s most personalised talent ecosystem; elevating human progress by helping careers and companies grow."
Hiredly (previously known as WOBB) is the leading hybrid recruitment platform for junior to mid-management talent. Consisting of both a job portal and a headhunting recruitment solution, it’s the easiest place for professional job seekers and employers to connect with each other.
For the fresh and inexperienced job seekers, Hiredly aims to help them at every step of the job-seeking journey to start their career right - through timely career guides and informative content to make the discovery of their ideal workplace fast and easy. The platform is designed to help quality job seekers stand out from the crowd and be easily noticed by employers.
For the experienced job seekers who have little time to spare for job-seeking, Hiredly’s specialized headhunters will recommend and match them to the right employer - with just a drop of their CV, Hiredly does the job search for them.
Hiredly’s hybrid approach to recruitment offers employers and job seekers the flexibility to choose the best recruitment solution for them. Both the job portal and headhunting recruitment solutions may be used independently or together for a holistic job searching experience.
