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Account Manager (Client Servicing)

Sales and marketing
Full-time
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Dataran Mentari, PJ, Selangor

About The Job

  • Manages the operational relationship of key accounts, and ensure effective communication and working relationships between clients, partners and team members
  • Act as a point of escalation and collaborates with other functions to drive resolution of marketing and operational issues of high complexity
  • A strong analytical thinker and a digital savvy marketer with depth of knowledge in digital strategy and/or multi-channel planning
  • Solid understanding, presentation and problem solving skills
  • Prepares and runs performance review / report with client, partners and team members and drives improvement plans
  • Able to consult and advise on operational matters to internal team members up to Director level
  • Independent, energetic, focused with a positive attitude
  • Can speak and write in both English and Chinese as we have accounts from across the Asia Pacific region
  • Good interpersonal skills and an optimistic and passionate outlook towards duties
  • Capable to handle multiple concurrent tasks and able to work under tight deadlines
  • Good time management capability and willing to work long hours when required

Job Requirements

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  • Experience and familiar with advertising / marketing / digital industry
  • Familiar with Mac OS, Adobe and Microsoft Office tools
  • Good written and verbal communication skills
  • Possesses own transport
  • Must be willing to work in Dataran Mentari, Petaling Jaya

What we offer

  • Employer EPF contribution of 13% (Higher Upon Confirmation)
  • Annual and Birthday leave
  • Private clinic coverage
  • Additional dental and optical coverage, annual physical checkups and other specialist treatment coverage
  • Parking and Meal Allowance
  • 9.30am – 6.30pm, Mon-Fri working hours
  • SOCSO and EIS
  • Professional development opportunities
  • Open and fun working environment with friendly colleagues
  • Rapid career progression
    *dependent on your commitment and skills 

Our Culture

WE ARE

a full service Creative Agency that is committed to provide a complete suite of creative advertising and marketing services that can be tailored to meet our client's needs

WE CAN

  • help our clients achieve long-term marketing, branding & profitability goals and objectives.
  • enhance organisation's brands awareness by bringing our creative talent to create innovative marketing solutions.
  • continually improve our standards and develop global delivery capabilities.
  • become creative agency of choice when it comes to formulating marketing strategies and tactics.
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