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Office Administration Manager

WEBHELP
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Undisclosed

Integra Tower

Full-Time

Job Description

  • Create and maintain policies and procedures for all Office Administration activities & ensure all Office Administration services are properly carried out as accordance to the Admin policy. 
  • Plan, collaborate and supervise team members to ensure all tasks and duties are performed timely and accurately. 
  • Manage and maintain office space/ facilities, ensuring that it is a conducive working environment, by providing high standards of services at all possible times. ● Manage relationships with landlords, vendors, and all service providers to provide quality and timely service, and to provide effective solutions.
  • Manage internal travel desk, and provide best possible & cost effective options for any Business Trips / Events. 
  • Manage day-to-day operations of the facilities (recycling, general repairs, safety etc.)
  • Manage and monitor accounts, billings, procurement activities and payments. Collaborate with Finance Department accordingly when needed. 
  • Manage budget & cash flows for the Company.
  • Manage office equipment & inventory, and to provide scheduled repair and maintenance work, as required.
  • Collaborate with IT admins to maintain server, desktops and other equipments. ● Collaborate with HR to plan and execute business trips and Company's events. ● Proactively evaluate and recommend cost saving projects with input from stakeholders, to ensure savings and services is at the expected standards. 
  • Planning and preparation for Office Administration prevention and recovery plans, ie. inclusive of emergency response plans, needs, and to ensure downtime is minimize. 
  • Preparation of Office Admin related reports, analyzing data, and identifying solutions.

Job Requirements

  1. Bachelor's Degree preferred.
  2. At least 10 years experience in Office Administration, 5 years being the Lead / Supervisor Excellent communication & interpersonal skills with attention to details.
  3. Experience in finance budgeting and reporting, and IT is needed Ability to manage, forecast and prioritize multiple projects simultaneously with attention to details.
  4. Comfortable being the to-go person for any Office Admin related matters, people skills is needed.
  5. Proactive, highly motivated and highly reliable. 
  6. Ability to influence stakeholders, build strong relationships, negotiation skills and credibility with leaders and employees. 
  7. Good business acumen. 
  8. Adaptability to change / fast paced environment.

Company Benefits

Training Provided

We care about employee performance and productivity, thus training are provided to enhance and improve the skills.

Medical Insurance

We have our own panel to cover for medical insurance.

KPI Incentives

Each program has KPIs that measure engagement, achievement. We gave the incentives to enhance the performance.

Recognition

At Webhelp we give each other the recognition we deserve.We recognise, understand and celebrate this every day.

Integrity

Whether we are dealing with our clients or with each other, we do things in a fair and positive way.

Think Human

People are the foundation of what we do – there is no Webhelp without the talent and energy of our Webhelpers!


Additional Info

Experience Level

4 - 7 Years of Experience

Job Specialisation

Clerical, Administrative & Secretarial


Company Profile

WEBHELP-logo-image

WEBHELP

At the turn of the millennium, two young French entrepreneurs, Frederic Jousset and Olivier Duha, set out with the specific purpose of enabling and coaching consumers and brands to engage digitally. Webhelp was established.

Through evolution and acquisition, today Webhelp is a 50,000 people-strong global leader in business process outsourcing (BPO). We continue to specialise in customer experience but our capabilities extend across voice, social and digital channels. Our outsourced services have also expanded to include payment management, sales and marketing services.

We engineer customer experiences on behalf of some of the world’s most progressive brands and through our transformational outsourcing proposition we can drive performance improvement, deliver a real and lasting transformation in clients’ operating models and deliver material financial advantage. Our ability to deliver is powered by data and applied analytics, which play a vital role in our work as a digital company.

Today the business is still led by its two founders, and their entrepreneurial spirit is woven deeply into the fabric of our culture. With a mission to “push the limits of customer experience and business process optimisation,” people are empowered and encouraged to push the boundaries.

Since its inception, Webhelp has grown significantly with more than 500 partners being served by our global teams which cross 35 countries and more than 140 customer experience hubs. In the last four years alone, our revenues have grown by more than 250%. We achieved this by investing in our people and the environment they work in, and developing the analytical and operating capability to deliver truly transformational outsourcing with solutions which meet the challenges of a now omni-channel world.

company-logo-image

Office Administration Manager

WEBHELP

Undisclosed

Integra Tower

Full-Time

This job is no longer available