Inside Sales Representative APAC Region

WEBHELP

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Undisclosed

Integra Tower

Full-Time

Job Description

Continue relevant conversations with the customer and partner stakeholder(s) to ensure that the customer needs are solutioned into tangible client's products, services, and licenses
Engage with the customer, partner and other client's resources (GVE, etc), and N3 resources (i.e., CSS) to accelerate opportunities and bookings.
Maintain a healthy, accurate pipeline by making regular updates to the opportunity related to the customer needs and the client's solution
Review and listen to feedback on weekly performance; and deliver observational feedback on the customer experience
Value of open opportunities in your pipeline over time, broken down by stage, which is a leading indicator if you have enough pipeline to meet your booking goal.
Number of newly created opportunities in the pipeline compared to the number that have left as Won/Lost Deals, which is a leading indicator of how many deals you will close.
Won/Lost Analysis by Oppty Close Date - Number and value of deals you have won compared to your goal, which is a leading indicator on your ability to hit your number.
Health of Pipeline – Number of deals which have an expected book date in the past, number of deals which have an expected book date within x days, but are in Stage x.

Job Requirements

Experience in proven experience in a similar role
With Customer service or sales experience is a PLUS
Proficient in English
Excellent written and verbal skills.
Experience with Salesforce.com, Siebel or other CRM solutions
Ability to multi-task and be resourceful at resolving problems.
Strong communication skillset that allows them to be influential but not forceful.
Ability to learn new applications, technologies and understand marketing/sales data.
Proactive.

Company Benefits

Training Provided

We care about employee performance and productivity, thus training are provided to enhance and improve the skills.

Medical Insurance

We have our own panel to cover for medical insurance.

KPI Incentives

Each program has KPIs that measure engagement, achievement. We gave the incentives to enhance the performance.

Recognition

At Webhelp we give each other the recognition we deserve.We recognise, understand and celebrate this every day.

Integrity

Whether we are dealing with our clients or with each other, we do things in a fair and positive way.

Think Human

People are the foundation of what we do – there is no Webhelp without the talent and energy of our Webhelpers!

Additional Info

Experience Level

1 - 7 Years of Experience

Job Specialisation

Business Development, General Sales, Key Account / Relationship Management

Company Profile

WEBHELP

At the turn of the millennium, two young French entrepreneurs, Frederic Jousset and Olivier Duha, set out with the specific purpose of enabling and coaching consumers and brands to engage digitally. Webhelp was established.

Through evolution and acquisition, today Webhelp is a 50,000 people-strong global leader in business process outsourcing (BPO). We continue to specialise in customer experience but our capabilities extend across voice, social and digital channels. Our outsourced services have also expanded to include payment management, sales and marketing services.

We engineer customer experiences on behalf of some of the world’s most progressive brands and through our transformational outsourcing proposition we can drive performance improvement, deliver a real and lasting transformation in clients’ operating models and deliver material financial advantage. Our ability to deliver is powered by data and applied analytics, which play a vital role in our work as a digital company.

Today the business is still led by its two founders, and their entrepreneurial spirit is woven deeply into the fabric of our culture. With a mission to “push the limits of customer experience and business process optimisation,” people are empowered and encouraged to push the boundaries.

Since its inception, Webhelp has grown significantly with more than 500 partners being served by our global teams which cross 35 countries and more than 140 customer experience hubs. In the last four years alone, our revenues have grown by more than 250%. We achieved this by investing in our people and the environment they work in, and developing the analytical and operating capability to deliver truly transformational outsourcing with solutions which meet the challenges of a now omni-channel world.

Inside Sales Representative APAC Region

WEBHELP

Undisclosed

Integra Tower

Full-Time

This job is no longer available