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Front-end Support Specialist

Information technology
Full-time
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Bangsar , Kuala Lumpur

About The Job

  • Provide first line response, identify and address customer needs & issues through proactive communication with a goal of complete customer satisfaction
  • Action based approach to front-end change requests and new design work 
  • Leverage on product knowledge and experience to ensure customer receives the utmost value of our product 
  • Proactively researching, troubleshooting and resolving technical issues through understanding of complex code and SEO principles

Job Requirements

  • 1 to 3 years experience in a Web Developer role
  • Strong HTML 5/ CSS, Java Script skills 
  • Working knowledge of web applications, programming languages, and web services
  • Proficiency with content management systems
  • Advanced troubleshooting and multi-tasking skills
  • Broad understanding and application of SEO 

Our Culture

GLOBAL LEADER IN RECRUITMENT TECHNOLOGY

We are one of the fastest growing recruitment technology businesses in the UK with an award winning SAAS platform which hosts and manages websites and job boards for global recruiters and HR teams. We run our Asia Pacific & Australia operations from KL, working globally on large scale client projects.  

Volcanic was acquired by The Access Group in 2019 and KL is now a base for  larger group expansion in the APAC region. 

GLOBAL LEADER IN RECRUITMENT TECHNOLOGY WITH GROWING PRESENCE IN KL

Our mission is the be the leading technology provider in the global recruitment space. Our culture is based around technology, fairness and diversity.  We nurture and push all our employees and our growth is constantly creating new opportunities both in KL and the UK. 

We're a great place to work as we use technology to solve problems and scale. We use the best people from all over the world to create a truly global and multi-cultural team and we use the cloud to create a seamless global operation - come chat to us today! 
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