Technical Support Engineer

Vitrox Corporation Berhad

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RM 2800 - RM 4500

Batu Kawan

Full-Time

Job Description

As a Technical Support Engineer, you will have an opportunity to:-

Travel locally or abroad to provide prompt technical support for vision inspection machine system setup, maintenance, and troubleshooting at customer premises.
Develop & enhance the support plan in order to establish good customer relationship & satisfaction.
Knowledge transfer to customers or sales channel partners on system setup, maintenance, and troubleshooting skills.
Work closely together with R&D Team on quality & design related improvement based on the customer's feedback.

Job Requirements

At least a Diploma in Science and Engineering (Preferably in Electrical & Electronics / Mechatronics / Mechanical Engineering / Computer Science / Computer Studies / Science & Technology or equivalent.
1-2 years of working experience in customer service and support for vision inspection machine is an added advantage.
Customer-focused.
Possess own transport and willing to travel when required.
Flexible, responsive, and able to work long & irregular hours if required.
Fresh graduates are encouraged to apply.

Company Benefits

In house Facilities

- In-house V-cafe - Free vegetarian lunch

Transportation Benefits

- Car loan interest subsidy - Penang bridge toll subsidy

Personal & Professional Development

- Continuos learning culture - Knowledge sharing programs - On-job-training - Mentoring programs - Servant leadership

2nd Home Concept

- Friendly & helpful teammates - Conducive working environment - Special interest clubs - Free vegetarian lunch

Medical & Insurance Coverage

- Medical & insurance coverage - Dental & optical benefits - Specialist claim for immediate family members

Attractive Remuneration Package

- Attractive bonuses (Contractual, Corporate & Performance) - Incentive for top performers - Car loan interest subsidy - Penang bridge toll subsidy

Additional Info

Experience Level

0 - 7 Years of Experience

Job Specialisation

Aeronautical Engineering, Agricultural Engineering, Automotive Engineering

Company Profile

Vitrox Corporation Berhad

ViTrox is a cutting-edge solutions provider of innovative, advanced and cost-effective automated vision inspection systems & equipment for the semiconductor and electronics packaging industries. We provide Total Machine Vision Solutions for semiconductor IC inspection.

Millions of solid wastes are created every day due to ignorance and imperfection in manufacturing processes. ViTrox offers solutions to eliminate waste through automated identification and detection of defects in the early stage.

Our products include Mark, Lead & Package defects inspection systems for MLP, QFP, BGA, SOT, SC70, etc. We provide customized solutions for true 3D Lead Inspection, sub-pixel accuracy measurement systems, 5-in-1 integrated and high-speed on-the-fly vision systems. Our solutions are guaranteed to be cost-effective, innovative and are installed worldwide by major semiconductor manufacturers.

ViTrox has won many awards since inception. Among the recent awards are Forbes Asia's 200 Best Under a Billion List in 2011, 2015, 2017 & 2019, We have also won Gold award in the “Highest returns to shareholders over 3 years” category by TheEdge Billion in 2017, 2018 and 2019. other awards include Global Technology Award in 2015 in the category of Inspection – 3D Advanced X-Ray Inspection System (AXI), ASEAN SME Excellence Awards - Innovation and also 2015 HR Asia - Best Companies to work for in Asia.

We are looking for talents who have the courage to be challenged, be inspired, be great to join our team. We have moved to our new ViTrox Campus 2.0 at Batu Kawan for our expansion, therefore we are seeking for team members to make things happen together.

Technical Support Engineer

Vitrox Corporation Berhad

RM 2800 - RM 4500

Batu Kawan

Full-Time

This job is no longer available