Senior Consultant / Manager, SAP Service Delivery

VF Corporation

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Undisclosed

Midvalley

Full-Time

Job Description

YOUR RESPONSIBILITIES WILL INCLUDE: Include but not limited to

Lead and drive SAP service delivery capacity planning and resource augmentation to support various SAP system improvement initiatives
Drive continuous knowledge transfer process and prepare transition plan for new SAP application support project / initiatives.
With support from centre of excellence lead to manage and facilitate the Change Governance Model, and chair the Change Approval Boards with Function Owners, Process Drivers and Process Owners for the review, approval and prioritization of all enhancements into the SAP platform, ensuring that process and system Asia regional template standards are adhered to across all brands and countries.
Plan and execute minor and major enhancement release working with service partner / internal IT team.
People development management and provide necessary career direction
Identify and define customer needs, stay informed about processes and needs regarding delivery of operational services; define the required service levels and conditions for delivering services, in order to fulfill wishes and demands of the user organization.
Ensure insight into costs and benefits of SAP products and services, in accordance with Service Level Agreements, in order to make timely proposals for improving the use, management or reduction of costs.
Establish and refine existing service operation metrics, KPI’s to drive continuous improvement and service excellence
Ensure proper use of authorizations, in line with internal guidelines and procedures, in order to secure proper use of the system.
Act as SAP subject matter expert, enabler and facilitator in offering SAP solutions to users.
Facilitate review of all functional change requests with business Process Owners, ensuring that requests are completely estimated and include support collateral for approval in monthly CAB meetings

Job Requirements

WHAT WE WILL BE LOOKING FOR IN YOU:

Deep SAP service delivery experience supporting large scale business groups with diverse domain knowledge such as finance, supply chain, logistics and retail.
Strong interpersonal and managerial skills
Strong communication skills
Strong people management skills
Good team player/team spirit
Proficiency and fluency in spoken and written English is required, proficiency in mandarin is a plus to communicate with Mandarin-speaking users
Functional expertise: one or more SAP module, including SAP Finance, SAP MM, SAP SD, SAP CAR functional or technical expertise, GRC experience is a plus
SAP experiences would be a must
Candidates with strong people management experiences will be considered for Manager title

Company Benefits

Sustainability & Responsibility

Our Sustainability & Responsibility Strategy is committed to drive transformative solutions that make VF’s business and the lives we touch better.

Own your career

We encourage our employees to own their own career with the support from their managers and the learning and development opportunities available.

Inclusion & Diversity

We’re building a network of Employee Resource Groups around the world to further engage our associates and empower the next generation of leaders.

Product Discount

Gear up yourself with The North Face® or express your style in a new pair of Vans®. We’ve got you covered with huge discount!

Total wellbeing

We offer diverse benefit! We provide an unrivalled amount of wellbeing starting from 25 days, up to 30 days – for everyone regardless of job level!

Additional Info

Experience Level

4 - 15 Years of Experience

Job Specialisation

General IT, Pre-Sales / IT Business Analyst / Business Intelligence, System & IT Helpdesk / Database Administrator

Company Profile

VF Corporation

Your career at VF can have the agility to follow your passion wherever it takes you, across our brands, our functions, and even countries.
Our competitive spirit is nurtured inside a culture defined by integrity, authenticity and respect. We celebrate our success as “we”, never “me.” Every VF associate is surrounded by colleagues they can trust to share wisdom, sweat the details and have their back when things get tough.
We are one of the world’s largest apparel, footwear and accessories companies, connecting people to the lifestyles, activities and experiences they cherish through our family of iconic outdoor, active and workwear brands.
You can do what you love and accelerate a career here with far less limitations than elsewhere.

Senior Consultant / Manager, SAP Service Delivery

VF Corporation

Undisclosed

Midvalley

Full-Time

This job is no longer available