Account Servicing Executive
VANRY Communications
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RM3.5K - RM15K
Titiwangsa Kuala Lumpur
Full-Time
Job Description
We are searching for a professional and courteous Client Services Manager with great people skills to prioritize our existing customers and bring new clients on board. The Client Services Manager will be tasked with maintaining current clients and growing our customer base, keeping accurate correspondence records, meeting regularly with management, updating client details and recommending different service options to clients. Your dedication to the needs of our clients will encourage client loyalty and enhance our organization’s growth through positive client-to-business engagement.
To ensure success in this role, the ideal candidate should demonstrate excellent active listening and communication skills, good personal presentation, politeness and tact, and be able to function in a high pressure environment. The noteworthy Client Services Manager should provide timely solutions to client’s problems, build sustainable and continuous relationships with clients, show initiative and drive when dealing with client requests, and assist in developing marketing material and sales strategies.
What you’ll be doing: -
- Develop effective communication platforms for clients and staff.
- Inspire repeat-business from clients.
- Conduct customer service workshops and presentations.
- Monitor and measure client satisfaction.
- Liaise with different departments about client queries.
- Offer advice to clients on services and products.
- Capture client information.
- Participate in marketing campaigns.
- Deal with client requests and troubleshoot problems.
Job Requirements
What you’ll bring to the table: -
- Business Degree or related qualification.
- Strong communication skills.
- Ability to meet deadlines.
- Computer literacy.
- Calm, polite, and professional behavior.
- Reliable and self-motivated.
- General business knowledge.
- High service orientation.
- Hiring will be justified base on personality and attitude.
Applying to join our team:
Please apply with your CV to info@vanry.com.my We’d love to know more about you than just what’s on your CV, so feel free to send a letter, video or comic monologue whatever showcases your passion for our company and the work you’d be doing and we’ll view it.
Perks & Benefits
Perks & Benefits
- Commission and bonus
- Allowance (travel stipends, transportation, etc.)
- Nearby public transport
- Central location
- Flexible working hours
- Casual dress code
- Free snacks / Happy hours
- Regular team activities
- Company trips
- Personal leave
- Open culture
- Personal development opportunities
Additional Info
Experience Level
0 - 3 Years of Experience
Job Specialisation
Customer Service
Company Profile
VANRY Communications
VANRY is part of a new breed of marketing consultancies: our model is to help brands do, instead of just say.
OUR APPROACH IS SIMPLE We work along with our clients establishing clear, attainable and measurable goals. And we work along with consumer to provide a qualitative difference in the lives of people.
OUR APPROACH IS SIMPLE We work along with our clients establishing clear, attainable and measurable goals. And we work along with consumer to provide a qualitative difference in the lives of people.
OUR BUSINESS MODEL ALLOWS US TO SOLVE PROBLEMS IN THE BEST POSSIBLE WAY Apart from our core in-house team, we have formed a network of exquisite, experienced and world-class talents from different backgrounds.
THERE’S NO ‘ONE-FITS-ALL’ FORMULA We design unique strategic approaches and creative solutions to each project, immersing ourselves in our clients’ worlds and walking all the way along with them.
Account Servicing Executive
VANRY CommunicationsRM3.5K - RM15K
Titiwangsa Kuala Lumpur
Full-Time
This job is no longer available