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E-commerce Executive

Sales and marketing
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Jalan ipoh, Kuala Lumpur

About The Job

  • Dealing with online enquiries. 
  • Refund members after approval and issue credits and alert about questionable refund/credit request.
  • Provide weekly reporting to manager on Customer Service activity
  •  Update live site and assist in headline/imaging change requests to verify images are both high quality and on-brand.
  • Assist to send out promotional emails as well as social media, company web & some others tracking links.
  • Cross check images with contract & inventory sheet to confirm all products; collect stocks from Branches as orders when a perk is closed. 

Job Requirements

  • Tech savvy and able to understand the basic workings of e-commerce platforms; experience with marketplace platform or related systems is a plus
  • Preferred an individual specialized in E-commerce. 
  • Strong affinity for people and ability to get along with anyone and everyone
  • Good in written and communication skills.
  • Exceptional problem solving skills.
  • Ability to be resourceful, troubleshoot problems, and think proactively to anticipate needs and avert future issues.
  • Excellent organizational skills, multi-tasking skills and attention to detail.

Our Culture


VANLI Group of Companies was founded and established since 1978.
Since then, the company have been growing and increasing in demand from new and extensive existing customers.  VANLI Group of Companies comprises of 8 big division.

These Divisions are:
1) Vanli Auto Spares Sdn Bhd
2) Vanli OEM Auto Spares Sdn Bhd
3) Ee Lee Auto Spares Sdn Bhd
4) Gee Lee Auto Spares Sdn Bhd
5) B.S.L Auto Spares Sdn Bhd
6) B.E.L Auto Spares Sdn Bhd
7) AUTO DECENT China Genuine Parts Sdn Bhd
8) Advance Auto Transmission Parts Sdn Bhd

Expansion of these 8 division keep the company growing and currently, Vanli Group has more than 250 staffs and growing. We have achieved as one of the TOP Recognize and Best One-stop genuine parts centre in Malaysia. Currently having more than 14 branches and is expanding, location include Jalan Ipoh (HQ), Batu Caves, Segambut, Rawang, Sg Besi etc.

We’re in the midst of expansion and are in need of outstanding people to take us even further.

JOIN US and we’ll provide the platform for you to let your TALENTS SHINE.


Our Passion
We serve as a ONE-STOP-CENTRE to sell all type of Auto Parts for local and overseas vehicles, learn about how to properly maintain a car, shares new technological advance in Oil and Lubricants and we have the expertise to help & advice on a variety of related topics.  

We also offer the Auto parts that are needed to fix a wide variety of issues related to car maintenance and any car owner / mechanics / fix car purchaser can tell you a variety of problem faced in fixing car industries. While others Car stores are busy offering quality service to their customers, we’re busy providing technology advancement for our customers.

Quality Control
We ensure you that our main focus will be in QUALITY of the products.
We will make sure that customers get the best quality from us and we serve anyone as VIP’s.

Friendly Customer Service
We won't serve customers with attitude of “because-this-is-my-job”. 
We'll make sure customers will feel comfortable throughout their shopping.
If they require our assistance during their shopping, we'll provide them the best support.

Friendly Colleagues
Our Company consist of various individual from all age group, from inexperience to experience all working together to ensure the operation of the business or department runs smoothly.