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Senior eCommerce Executive

Marketing - Digital
Full-Time
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Subang Jaya, Selangor

About The Job

Our Team
Our Channel Management team consists of a group of motivated individuals always surging with energy. We pride ourselves in being efficient and responsive, meeting every demands day-to-day at a snap of the finger!

The Role
You will be the account manager managing the eCommerce shops on the different marketplaces of our brands. You will need to not only use your resourcefulness and initiative to figure out the best way to sell a product, but also interpersonal skills to correspond to the different stakeholders. Sitting inside the channel management department, this is a highly driven team that has grown tremendously over the past year. Do you have the entrepreneurial spirit in you? If yes, then join us now!

More That You Should Know!

Responsibilities
  • Be the key account manager for brands, managing their digital sales channels on marketplaces (Lazada, Shopee, Zalora, etc) as well as their brand.com.
  • Manage the pricing and assortment strategy and co-responsible for P&L with Channel Management Leads as well as managing given budget.
  • Forecast, measure and report key e-commerce metrics including GMV, number of orders, average order value, discounts, etc
  • Work with content team to set up product listings, shop-in-shop designs and ensure content are aligned with brands’ marketing and promotion plans.
  • Timely execution of promotions e.g. alignment of campaign calendars of various channels with brand.
  • Work closely with internal and external stakeholders (brand owners, channels, digital marketing team) to drive digital sales.
  • Work with operations to ensure smooth fulfilment process and highest customer and consumer experience.
  • Assist the Channel Management Project Lead(s) to expand and implement new capabilities.
  • Travel overseas for work/assignments as and when necessary or requested by your immediate supervisor/Head of Department.

 

Job Requirements

  • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
  • At least 3 year(s) of working experience in a related field is required for this position.
  • Possess strong business acumen and entrepreneurial mindset to drive growth and achieve success.
  • Able to manage multiple tasks and deliver on tight time-frames.
  • Possess strong attention to details, good interpersonal and stakeholder management skills, has a positive attitude and is a team player.
  • Has a flexible approach, thrives under pressure and enjoys working in a fast paced and often ambiguous environment.
  • Creative thinking in digital marketing ideas.
  • Familiar with CMS applications will be an advantage.
  • Familiar with managing social media platforms such as Facebook, LinkedIn, Twitter, Instagram etc will be an advantage. 

Our Culture

OUR CULTURE

We have an Open Culture where our people are Curious, Creative, Courageous and Committed to our success

Curiosity
We are thirsty for knowledge, eager to learn, explore new ideas, improve continuously and develop ourselves. Curiosity fuels innovation and innovation breathes life into UrbanFox.

Creativity
We not only work hard but also work smart. Creativity enables us to think on our feet and outside the box. This enables us to be able to be adaptable.

Courage
We pride ourselves to be innovative, to have the courage to take the first step and above all. To have courage is the ability to act even when we are fearful.

Commitment
We aim to see through everything to the end. On may lose interest, but at UrbanFox, we are committed to progress and making things work

WHAT WE DO

UrbanFox is a B2B2C logistics enabler that empower brands to strengthen their SEA presence and drive sales direct to online and offline channels. Here at UrbanFox, we go beyond delivering parcels. We provide a whole suite of solutions for you and your business. As an eCommerce and logistics specialist, we understand the market from both ends of the spectrum. We not only provide and manage your online platforms, we are also able to store and deliver your products.
Here at UrbanFox, we don’t just deliver parcels.
We go Beyond Logistics.


Multi-Channel Commerce Platform
Our proprietary platform connects brands to popular eCommerce marketplaces.
It also provides full visibility of inventories across all marketplaces, and the convenience of changing product offerings on a unified platform.

eFulfilment
UrbanFox, a subsidiary of Keppel Logistics, offers a wide range of storage solutions across three million square feet of fulfilment space. We also invest heavily in smart logistics that leverage new technologies to help businesses increase their supply chain productivity.

Delivery Platform
Our user-friendly platform manages and processes delivery orders, where jobs are pushed to our delivery drivers for bidding and delivery fulfilment. Our unique model utilises both fixed and crowdsourced delivery drivers provides a reliable and scalable courier service.
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