Job Description

• Handle incoming and outgoing telephone calls with professional, polite, and attentive.
• Responsive to internal and external customers’ call query or complaints on sales ordering, addressing concerns and offer solutions
• Providing sales and administrative support to company sales team, attend to customers and salespersons enquiries invoicing and stocks delivery.
• Prepare and issue sales order, delivery order, invoice and credit note for customers ACCURATELY
• Ensure that the sales ordering data input are captured correctly and preparation of billings are accurately done in billing system
• Work with internal departments (store, purchasing, sales, finance & admin) to ensure sales order timely delivery
• Maintain a proper and efficient filing system of all documents for easy and systematic retrieval
• Understanding of basic dental product functions and usage with excellent learning ability, customer service and knowledge (Company will provide product training from time to time)
• Other ad hoc duties and administrative task assigned by superior and management 

Job Requirements

• Diploma or Bachelor's Degree in Business Administration, Marketing, Accounting or equivalent.
• Minimum 2 years and above of working experiences in related field is required for this position
• Required language(s): English, Bahasa Malaysia, Mandarin
• Required Skill(s): Computer literate & Microsoft Office, Familiar with MS Excel
• Good interpersonal & communication skills
• Fair / Good written and verbal English skills
• Strong sense of responsibility and initiative, good professional ethics, good at communication and coordination, and good teamwork awareness
• Hardworking & Willing to learn in a meticulous attitude
• Self-driven and independent to work with a high degree of commitment to meet deadlines.
• Immediate available is highly preferred
• Training & Guidance will be provide
• knowledge on Basic Autocad will be added bonus

Company Benefits

Additional Info