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Technician Support (Wireless Security)

Information technology
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Kota Damansara, Selangor

About The Job

Essential Duties And Responsibilities:
  • Assist customers/subcontractors with security-related technical questions.
  • Perform account activation on the new security system.
  • Troubleshoot & advanced configuration in a wide variety of IP Router and network switches
  • Coordinates the installation equipment timely delivery to job site
  • Assist with training Tech Support personnel.

Job Requirements

  • Possess technical skills/ability, including troubleshooting
  • Experienced in advanced network is a mojor plus
  • Customer Service and problem-solving skills.
  • Ability to read and interpret documents such as device manuals
  • Required Language(s): Mandarin, Bahasa Malaysia, English.
  • Valid driver's license

Our Culture


truSafe is a newly founded company with a lofty objective: to provide every home and business with innovative, affordable, and reliable smart security solutions from Interlogix.

truSafe is starting small, but we’re committed to become a socially conscious business. We believe that businesses can be profitable while doing good in the world.

Of course, all work and no play makes an extremely dull office, and no one likes an extremely dull office. (We sure don’t) As an employee at truSafe, you can look forward to company outings, volunteering opportunities, and other brain-stimulating activities.


Owning a poor security system can be costly. The right home security company can make all the difference. Our goal is to provide reliable home business security, fire protection and other related smart products to help people live safety and simplify people life. truSafe is part of the business partner of Interlogix, KIdde, Yale, Aeotec and many more. More info about us can be found on