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Contact Center, Account Manager

Transcosmos (Malaysia) Sdn Bhd
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RM 4000 - RM 6000

KL Sentral, Menara Shell.

Full-Time

Job Description

  • Managing sales activity including making proposal to achieve sales and direct profit target. 
  • Collaborate with sales management to plan and develop effective sales strategies and to also set goals and targets. 
  • Address issues on pricing, delivery of goods/services, and resolution of customer complaints. 
  • Take the lead to maximize profits through contract negotiations and close agreements. 
  • Be the point person to ensure the timely and successful delivery of our solutions according to customer needs and objectives. 
  • Proactively identifying areas of improvement to develop new business opportunities with existing clients to meet sales quotas. 
  • Assist with challenging client requests or issue escalations as needed. 
  • Represent the Company to clients in building trust and create a good working relationship that fosters increased sales and customer base. 
  • Be a purchase influencer to potential clients through positioning and explanation of company products / services. 
  • Dress up professionally according to company’s requirements. 
  • Ensure adherence to the work policies, ethics and regulations of the Company. 
  • Other ad hoc job assigned by the Company and superiors. 
  

Job Requirements

  • Experience in Call Center/BPO industry. 
  • Excellent presentation skills.
  • Excellent Excel Knowledge.
  • Ability to handle multiple priorities in fast paced environment.
  • Ability to function independently in multi-task environment as well as part of the team.
  • Dynamic and engaging personality.
  • Flexible with strong adaptability.
  • Able to operate Microsoft applications.

Company Benefits

Coffee Machine Available

Coffee machine and vending machine available

Major Festive Celeration

Bonding time

Equipments Ready

Onsite IT and equipments ready

Monthly Team Engagement

Team Engagement

Medical Coverage

Monthly Entitlement for Panel Clinic

Dental Claim

Dental Claim


Additional Info

Experience Level

0 - 7 Years of Experience

Job Specialisation

Business Development, General Sales, Telesales / Telemarketing


Company Profile

Transcosmos  (Malaysia) Sdn Bhd-logo-image

Transcosmos (Malaysia) Sdn Bhd

Transcosmos launched operations in 1966. Since then we have combined superior People with the latest Technology to enhance the competitive strength of our client companies by providing them with superior and valuable services. 

Transcosmos currently offers Cost Reduction Services (Contact Center, Back Office services for HR/Finance.Sales departments, Order Management and supply chain management, and system development and operation) and Sales Expansion Services (Big Data Analysis, Internet Advertising, Website development and operation, Smartphone/ SNS Utilization, and Telemarketing).

Transcosmos continues to pursue operational excellence by providing these services through our 171 locations in 32 countries with a focus in Asia.

Furthermore, following the expansion of E-Commerce market on the global scale, transcosmos has been providing a comprehensive One-Stop Global E-Commerce services to deliver the products and services of our clients to consumers in over 49 countries.

Transcosmos continues won fourth consecutive year for Five-star rating service partner by TMall (Alibaba) since 2016.

Transcosmos aims to be the “Global Digital Transformation Partner” of our clients, supporting the clients’ transformation by leveraging digital technology, responding to the ever changing business environment.


company-logo-image

Contact Center, Account Manager

Transcosmos (Malaysia) Sdn Bhd

RM 4000 - RM 6000

KL Sentral, Menara Shell.

Full-Time

This job is no longer available