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Internship, CRM & Operations

Sales & Marketing
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Bangsar South, Kuala Lumpur

About The Job

As part of the forces in Growth division, you will be assisting in impactful targeted communication campaign to drive sustainable user growth effectively and efficiently, including customer segmentation, CRM design and implementation, build and refine internal platform and Touch ‘n Go e-wallet app, communicating and engaging with millions of cashless users in Malaysia.


  • Assist in timely reporting to measure communication efficacy for all the communication sent, including push notification, pop up, eDM and SMS. 
  • Assist in collaborating with other departments to ensure CRM strategy works well for every aspect of the business such as marketing, other business team such as commercial, mobility team, customer service, risk team and etc. 
  • Assist in maintaining communication calendar including scheduling, visual approval, test blast and post campaign report.  
  • Test and incorporate multi-channel touchpoints (email, in-app, and push) along the customer journey to increase exposure and conversion. 
  • Assist in conducting market research for communications’ best practices. 

Job Requirements

  • Undergraduate in Marketing Communication with passion in e-wallet / fintech industry 
  • Independent, organized, driven and result oriented with strong interest to learn
  • Strong analytical and problem-solving skill combines with high level of initiative and ability to thrive in a fast-paced environment 
  • Excellent verbal and written communication skill 

Our Culture


The work culture at TNG Digital is competitive, fun, and fulfilling, reflecting the young and energetic workforce that powers the company. New ideas, new directions and fresh inspiration are what we nurture in the company, with flexi-hours, cutting-edge workspaces, breakfast days, sports and adventure outings, e-wallet allowances being only some of the benefits we offer our people. The ideal candidate for the company should not only possess the necessary skills to work in a world-class tech company but also the entrepreneurial mindset to accept new challenges and think beyond the everyday paradigms. 


TNG Digital Sdn. Bhd. is a joint venture between Touch ‘n Go Sdn. Bhd. and Ant Financial. With our powers combined as the No. 1 player in micropayments in Malaysia and AliPay’s technology, TNG Digital aims to combine innovative solutions with cutting-edge technology to revolutionise e-payments and enhance urban mobility. Our mothership, Touch ‘n Go has always been a part of your life right from the time when you got your first car. Now, with the Touch ‘n Go eWallet by TNG Digital, we are taking you into the future where cash is merely an option.