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Sales Account Manager

Sales and marketing
Full-time
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Bangsar, Kuala Lumpur

About The Job

As a Sales Account Manager, you should work to and exceed clients’ needs and requests, respond to their queries in a timely manner and aspire to deliver a positive client experience. 

You will have knowledge of digital (ideally an online publisher) and understand terms like CPM, branded content, KOL, social media marketing.

You will have demonstrable experience of smashing targets and asking, what’s next?
 
  • Manage a portfolio of accounts to achieve long-term success
  • Develop positive relationships with clients
  • Generate new business using existing and potential client networks
  • Resolve conflicts and provide solutions in a timely manner
  • Report on the status of accounts and transactions
  • Knowledge of MS Office and Google Docs
  • Understanding of sales performance metrics
  • Excellent communication and negotiation skills
  • Business acumen with a problem-solving attitude.

Job Requirements

  • Bachelor’s Degree minimum or equivalent in work experience
  • Strong understanding of the digital marketing space
  • Minimum 3 years of commercial experience navigating renewals and upsells (digital background is a bonus)
  • Excellent communication and presentation skills
  • Ability to influence, confidently handle objections, and resolve customer issues.
  • Experience client-direct sales and/or account management, and be highly successful at running consultative sales processes.
  • Experience in presenting to and interacting with senior management of prospect organizations.
  • Nice to have - knowledge of techniques and tools of ecommerce business  
 
CRITICAL SUCCESS FACTORS:
  1. Will Ace Targets / Number driven 
  2. People Oriented 
  3. Excited about Relationship Management / Stakeholder Management 
  4. Good grasp of Digital /Publishing/Agency 
  5. Agile and Nimble
  6. Receptive to change and ambiguity 
  7. Applies innovation in day to day tasks. 

Our Culture

OUR CORE VALUES AND CODE OF CONDUCT

Our core values


No judgement

~ We support women regardless of their choices, providing support throughout their journey.

By Women, for women
~ Our content is written by women for women. Our community is filled with women moderators who support each other. One of our core tenets is to provide relevant, relatable, and reliable information.

Trusted Content
~ We work with over 200 experts across Southeast Asia. Our articles are well researched and our community moderators are highly-regarded experts.

Asian Values
~ We respect Asian values. Asian women can rely on our website for Asian-centric content – TCM, Aryuveda, Feng Shui, Confinement, education, discipline.

Our Code of Conduct


Do the right thing

~ Follow the law. Act honourably. Maintain integrity. Disclose conflicts of interest. Ensure financial integrity and responsibility. If you see something that you think isn’t right – speak up NOW! (It’s never too early).

We work together as a team
~ We share readers, clients and ideas and best practices across business units and countries. We help our colleagues to grow personally and professionally. We work hard and play hard; we have fun in what we do.

Treat each other with respect and dignity
~ We aim to foster an environment of inclusion for everyone. Our success depends on maintaining a diversity of talents, languages, cultures, and management styles. By valuing both our similarities and differences, we build upon our strengths and enhance our work. We embrace diversity of race, gender, sexual orientation, professional insights, and individual perspectives on different issues.
 




CREATING CONTENT FOR ASIAN WOMEN!

Tickled Media is the largest online content and community platform for women in Asia. 


Our flagship brand, theAsianparent.com, is Southeast Asia’s #1 digital parenting destination in the region. As a group, we reach over 15 million Asian women monthly, with content available in 11 different languages. 
We support Asian women in their journey through life while respecting them as modern Asian women. We understand each stage of her journey and we speak in her local language. This singular focus has made our brands the #1 destination for women across Southeast Asia.



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