Operations Manager
NALE - The Nasi Lemak Company
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RM 3000 - RM 6000
Central i-City
Full-Time
Job Description
- Accountable for business performance of all F&B outlets, analyse and propose plans to increase profitability, reduce costs and achieve company goals
- Manage the operations of all food outlets, central kitchen as well as business development and marketing functions of the company
- Implement kitchen planner and inventory system for all F&B outlets and perform central ordering system
- Coordinate, oversee and work closely with the team on restaurant operations to ensure consistent high quality of customer service is provided in all areas
- Accountable for food cost management, menu planning as well as development and creation of new product needs
- Responsible for recruitment (hiring, supervision and development of each employee)
- Administrative tasks including scheduling, HR matters, payroll submission
- Manage and maintain operational records which include inventory, sales and cash on hand reports
- Enforce high level of hygiene standards and cleanliness of the restaurant
- Work closely and report directly to director
Job Requirements
- At least 5 years of experience in handling restaurant chains
- Familiar with mall setup
- Able to create SOP and maintain it
- Assist in recruiting staffs
- Able to provide customers with superior hospitality
- Strong leadership and people management
Additional Info
Experience Level
4 - 7 Years of Experience
Job Specialisation
Clerical, Administrative & Secretarial
Company Profile
NALE - The Nasi Lemak Company
The Recipetwist Group was established in 2006 at a tiny 100sqft food court kiosk. Fast forward, we now own two stand-alone restaurants in campus (The Lunch Box) serving over 1000 people per day.
Over the years, we have spent countless hours in perfecting recipes and finding the best way to run a restaurant. After 13 years, we finally broke through and we decided to follow the Nasi Lemak dream - creating a unique Nasi Lemak experience. Our mission is to elevate the image of Nasi Lemak and put it on the world map with Thai, Indian and Chinese food.
To make this happen, we have decide to put more focus on the creation of a perfect plate of satisfying Nasi Lemak, hence, a small menu that can bring out the best in every dish we serve. As the saying goes, "do one thing and make it the best". With less to worry about, we can also bring out the best in our team. Our goal is for everyone involved with NALE to be happy and fulfilled.
"What you can do is present existing flavours in a fresh way, in a fresh context." - Danny Meyer
Food aside, we also aim to provide the most complete Nasi Lemak experience to our customer through outstanding hospitality. Something not commonly found in Malaysia. We have decided to adopt the Danny Meyer way of hospitality. His famous quotes are as below:
"A great restaurant doesn't distinguish itself by how few mistakes it makes but by how well they handle those mistakes."
"In the end, what's most meaningful is creating positive, uplifting outcomes for human experiences and human relationships. Business, like life, is all about how you can make people feel. It's that simple, and it's that hard."
"The most important thing you can do is make the distinction between customer service and guest hospitality. You need both things to thrice, but they are completely different."
The ultimate goal is to make Malaysia proud with Nasi Lemak on top of the world.
Check out our Instagram profile @nalenasilemak
Over the years, we have spent countless hours in perfecting recipes and finding the best way to run a restaurant. After 13 years, we finally broke through and we decided to follow the Nasi Lemak dream - creating a unique Nasi Lemak experience. Our mission is to elevate the image of Nasi Lemak and put it on the world map with Thai, Indian and Chinese food.
To make this happen, we have decide to put more focus on the creation of a perfect plate of satisfying Nasi Lemak, hence, a small menu that can bring out the best in every dish we serve. As the saying goes, "do one thing and make it the best". With less to worry about, we can also bring out the best in our team. Our goal is for everyone involved with NALE to be happy and fulfilled.
"What you can do is present existing flavours in a fresh way, in a fresh context." - Danny Meyer
Food aside, we also aim to provide the most complete Nasi Lemak experience to our customer through outstanding hospitality. Something not commonly found in Malaysia. We have decided to adopt the Danny Meyer way of hospitality. His famous quotes are as below:
"A great restaurant doesn't distinguish itself by how few mistakes it makes but by how well they handle those mistakes."
"In the end, what's most meaningful is creating positive, uplifting outcomes for human experiences and human relationships. Business, like life, is all about how you can make people feel. It's that simple, and it's that hard."
"The most important thing you can do is make the distinction between customer service and guest hospitality. You need both things to thrice, but they are completely different."
The ultimate goal is to make Malaysia proud with Nasi Lemak on top of the world.
Check out our Instagram profile @nalenasilemak
Operations Manager
NALE - The Nasi Lemak CompanyRM 3000 - RM 6000
Central i-City
Full-Time
This job is no longer available