Team Leader

Teleperformance Malaysia

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RM 4500 - RM 7000

Georgetown

Full-Time

Job Description

Responsibilities:

Provide mentorship, guidance and career development to members of your team
Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions
Team management responsibilities for a market team, whilst also serving as a cross-functional and a global liaison in developed areas of expertise
Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results
Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions
Identify actionable insights, suggest recommendations, and influence team strategy through effective communication
Advocate for users within their market, partnering with global and cross-functional teams to develop global solutions

Job Requirements

Bachelor Degree preferred
Significant experience in a complex fast paced environment
Minimum 2 years of prior relevant people management experience
Strategic thinker with strong analytical and creative problem-solving skills
Excellent written and verbal communication skills
Passion for ensuring an excellent user experience

Company Benefits

On the Job Training

Here at Teleperformance we train our employee with skills for the job and of their interest, as long as its align with company's vision.

Medical Insurance

All employees employed under Teleperformance Malaysia are eligible to enjoy the Company's medical benefit.

Working From Home

During the outbreak and beyond, our working environment has been redefined to rely more heavily on virtual teams and remote resources.

Multinational Teammates

At Teleperformance, we work in a global environment. The team has diverse culture, learning from the differences and uniqueness of each country.

Additional Info

Experience Level

1 - 3 Years of Experience

Job Specialisation

HR Operations (Payroll, Admin, Office Management), HR Strategy / L&D / Performance Management, Talent Acquisition / Recruitment

Company Profile

Teleperformance Malaysia

Teleperformance is a global leader in providing exceptional omnichannel customer experience since 1978. Our impacts are far-reaching, spanning over 80 countries. This kind of growth is only possible with the dedication of our people who continue to provide outstanding customer service at every opportunity.

Here, your success is our success.

We offer an outstanding opportunity to join a team that takes pride in doing business with people, for people. Teleperformance is a place where you’ll experience great job satisfaction in an inspiring, uplifting work environment.

For us, you can achieve the perfect balance between work and life at home. Distance does not matter as long as we share the same vision. Our people might be coming from more than 80 countries, but their voices will remain united in more than 265 languages, still serving the same great goal: Achieving interactions that will make the world a better place for all.

At Teleperformance, we firmly believe that “When everything changes, you have to change everything.” Considering this, we currently provide new work-at-home opportunities with TP Cloud Campus. Get ready to welcome this new career challenge.

Reason to Work with us

Enjoy motivating working conditions
Enrich your skills and develop your potential
Embrance a place where GOOD WORK COUNTS
Join a truly international company

Join Our Talent Network Today!

Team Leader

Teleperformance Malaysia

RM 4500 - RM 7000

Georgetown

Full-Time

This job is no longer available