Job Description

• Provide an amazing experience to each customer on products and delivery information through various support channels such as phone call and WhatsApp. 
• Provide excellent customer service with effective order processing and service support promptly. 
• Arrangement of transportation for prompt delivery of goods 
• Follow up with our client for payment 
• Ensure consistency of messaging, in line with guideline and best practices 

• Maintain customer data and data entry 
• Support marketing team in communicating the relevant campaign, promotion, events and etc as per request 
• Flexibility to carry out any task and assignment given when required. Manage and provide data, monthly reports and ad-hoc reporting to the management 

Job Requirements

• Can speak Cantonese and Mandarin fluently 
• At least 1 years of working experience in the related field 
• Candidate with experience in sales support or telesales/telemarketing will be an added advantage 
• Fun, and friendly attitude with a passion for personal development 
• Have patience when dealing with our customer 
• Live on WhatsApp 
• Must demonstrate a high degree of integrity and confidentiality - maintain the confidentiality of customer information at all times. 
• 5 days work (compulsory to work on Saturday, Sunday, and Monday)

Company Benefits

Additional Info