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Operations Manager

Operations and admin
Full-time
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Petaling Jaya, Selangor

About The Job

  • Develop and implement business and financial strategies in line with company vision and mission
  • Develop, implement and review operational policies and procedures
  • Oversee daily operations of the company and the work of executives (Marketing, Accounting, HR, Finance etc.)
  • Managing the processes for financial forecasting and budgets, and overseeing the preparation of all financial reporting
  • Set comprehensive goals for performance and growth
  • Help promote a company culture that encourages top performance and high moral
  • Evaluate performance by analyzing and interpreting data and metrics
  • Write and submit reports to the CEO in all matters of importance
  • Manage relationships with partners/vendors
  • Identify and address problems and opportunities for the company

Job Requirements

  • Proven experience (>2 years) as operations manager/director or relevant role
  • Understanding of business functions such as HR, Finance, Accounting, Marketing etc.
  • Demonstrable competency in strategic planning and business development
  • Working knowledge of data analysis and performance/operation metrics
  • Working knowledge of IT/Business infrastructure
  • Experience in fundraising will be a plus
  • Outstanding organizational and leadership abilities
  • Excellent interpersonal and public speaking skills
  • Aptitude in decision-making and problem-solving
  • BSc/BA in Business Administration or relevant field; MSc/MBA is a plus
  • Individual who is passionate, resourceful, self-motivated, highly committed, a team player and able to motivate others
  • Ability to learn quickly
  • Good verbal and written communication.
  • Must be willing to work in highly dynamic and challenging technology company environment.

Our Culture

OUR VISION AND MISSION

 
Vision

To be the world’s top behavioral tracking solution provider for businesses with physical premises.

Missions
  • To develop behavioral tracking solutions, leveraging Artificial Intelligence technologies and connected sensors, to capture every consumer interaction touchpoint
  • To provide end-to-end tracking solutions to improve customer experience, enhance security and streamline business operations. 

ABOUT US

 
Tapway is an end-to-end tracking solution provider for businesses to capture consumer behavior and location movements in physical premises.

By leveraging connected sensors and Artificial Intelligence (AI) technologies, businesses can now track behavior of people, vehicles and assets in order to improve customer experience, streamline business operation and enhance security.

Our solution capabilities include:
  1. Tracking mobile device locations via Wi-Fi and Bluetooth technologies
  2. Translating video feeds into intelligence such as people counting, dwell time analysis, vehicle license plate recognition, vehicle flow analysis, face recognition, demographics analysis and much more.
  3. Sending push notification based on location and consumer behavior.

Started humbly in 2014 in Malaysia, Tapway now has more than 1000 sensors in Malaysia and Singapore, and have secured key partnerships with telcos, with many more in the pipeline in over 4 countries in Southeast Asia. Tapway was created by two accomplished technologists from the aerospace industry, Lim Chee How and Justin Loh, who believe that technologies can revolutionize the slow-evolving brick-and-mortar industry to create a much better customer experience.
 
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