Customer Service Assistant
Tane Residence
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RM 2000 - RM 3000
Work from home
Full-Time
Job Description
Our company is currently expanding and we’re looking for a Customer Service We’re looking for a Customer Service Assistant willing to work 9am to 5pm, Monday to Friday.
About the role
About the role
- Customer service support (answer enquiries, arrange check-in and check-out messages, keep in touch with tenants during their stay)
- Arranging cleaning with cleaning company
- Handling any damage claims through Airbnb
- Arrange repairs with the repairman.
- Sending reminders to cleaners on the day for the properties that require cleaning.
- Correspondence with guests to explain what has been damaged/extra cleaning required
- Job will be a work-from-home position at first, with potential requirement to go into our Kuala Lumpur office when the office is started.
Job Requirements
- Proficient in computer use and internet navigation
- Self-motivated and able to work independently
- Chinese speaking is crucial to the role as your position as Customer Service Assistant will be to service Chinese speaking clients and tenants.
Language Requirement:
- Fluent English reading and writing and conversational speaking (must be able to communicate efficiently with English speaking team members)
- Fluent Mandarin and Cantonese speaking, reading and writing
Training will be provided to you.
Interested applicants may submit their CV to jobs.taneresidence@gmail.com
Additional Info
Experience Level
0 - 7 Years of Experience
Job Specialisation
Clerical, Administrative & Secretarial
Company Profile
Tane Residence
Customer Service Assistant
Tane ResidenceRM 2000 - RM 3000
Work from home
Full-Time
This job is no longer available