Customer Service
Talreso Consultancy and Advisory
AI-generated summary
beta
Oops, looks like Ashley forgot to summarize this job! We apologize for the inconvenience. Please read the complete Job Description for full details and additional information.
RM 3300 - RM 3630
Sunway Visio
Full-Time
Job Description
WHAT YOU’LL DO
●Assist customers through phone and/or chat about account management, billing
●Issues, content, and basic site and application navigation.
●Provide account and application support to our customers, specifically with regards to software functionality and
●Troubleshooting of system configurations and network settings.
●Give accurate and real-time responses to viewer inquiries.
WHAT TO BRING
● Experience using Windows Operating Systems, Microsoft Excel, Word and Google Docs.
●Excellent typing, phone, and computer navigation skills.
●Good comprehension and documentation skills.
●Ability to navigate the Internet, email, and Instant Messenger.
●Familiarity with digital streaming services and devices.
● Value accountability across the board and take ownership of issues from start to finish.
NICE-TO-HAVES
●Proficiency in the following tools: Microsoft Outlook, JIRA, Chrome, Cornerstone, Hulu.com website.
● Ability to maneuver effortlessly through various digital communication channels to provide viewers with prompt,
●Minimum of six months previous experience in a customer service or technical support role in a call center.
Job Requirements
- Language: Should be fluent in spoken English & Mandarin
- Min SPM Holder & above
- Fresh Graduates are welcome to apply
- Good to have 6 months experience in Customer Service role
Additional Info
Company Activity
Last active - few days ago
Experience Level
0 - 3 Years of Experience
Job Specialisation
Customer Service
Company Profile
Talreso Consultancy and Advisory
Talreso Consultancy & Advisory Sdn Bhd is a professional based at Malaysia, with operations in India and Singapore. We strive to provide the best service and work to a high standard of service for both our clients and candidates. Our recruitment consultants incorporate their own energies and personalities to their service whilst maintaining a professional, consultative and genuine service. With global clients in Outsourcing, BPO, Insurance, Banking and Finance, strategic alliances with institutions of higher learning and government entities, we have been growing as an agency and have recruitment consultants that specialize in several sectors. We work across a number of specialisms and that makes us special and a lot sought-after.
Customer Service
Talreso Consultancy and AdvisoryRM 3300 - RM 3630
Sunway Visio
Full-Time
This job is no longer available