CompaniesJobsFor Employers

MOBILE APPLICATION SUPPORT EXECUTIVE

Information technology
Full-time
Please log in to view salary
KL Eco City, Bangsar, Kuala Lumpur

About The Job

You will be responsible for:
  • Understanding the workings of the Android OS and applicable core mobile device management solutions.
  • Diagnosing device usage and application problems.
  • Troubleshooting and identifying solutions to resolve the issues.
  • Communicating with end-users and team members on testing and support processes.
  • Collaborating with our product and sales teams to obtain practical resolutions.
  • Creating user and technical guide documentations.

Job Requirements

Requirements:
  • A Diploma or Bachelor's Degree in Information Technology or an equivalent course.
  • Excellent customer service orientation including end-user support experience.
  • Good communication skills to collaborate across teams.
  • A positive and adaptive mindset with the ability to accept directions and feedback from co-workers and superiors.
  • A good command of English
  • Ability to travel with own transportation.
  • Ability to work independently with minimum supervision.
  • Flexibility and willingness to help out where needed.
  • Android programming skill and experience will be an added advantage.

Our Culture

OUR PHILOSOPHY

“ WE OFFER ENTERPRISE MOBILITY MANAGEMENT SOLUTIONS TO ENSURE EMPLOYEES STAY PRODUCTIVE AND COMPLIANT WITH CORPORATE POLICIES.” – JEN YONG 

SYNDES® EMM solutions maintain the crucial balance between security control and efficiency of both the corporate-owned and the employee-owned (BYOD) devices in an organization. The solutions are built to carry out Over-The-Air (OTA) distribution of applications, data, and configuration settings for all types of mobile devices, tablets, ruggedized devices, and computers.

With the zeal to stay abreast of the latest developments across industries, SYNDES® aims to optimize the productivity and functionality of their clients’ vast communication networks while minimizing costs and downtime.

OUR VALUES

In today’s era of Internet and mobile technologies, enterprise mobility is key for business success. However, applications and data integrity, as well as software update delivery remain the biggest predicaments for every company to adopt mobility.

SYNDES® was founded in 2009. Today, it has become one of Malaysia’s fast rising names in the field of Enterprise Mobility. We are aggressively offering Enterprise Mobility Management (EMM) solutions to ensure employees stay productive, and compliant with corporate policies.

SYNDES® team is young and dynamic in their 30s, with proven entrepreneurial and management skills.  The innovative team epitomize the combination of sheer talent, passion and motivation to be amazing in their areas of expertise. 
jobs-malaysia-syndes-technologies-job-mobile-application-support-executive-0