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eCommerce Executive

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Petaling Jaya, Selangor

About The Job

 Equipped with enthusiasm and skill, you will be primarily responsible to: 
  • Manage assigned accounts overall online performance from sales, promotional activities, stock inventory, P&L to relationship building;
  • Establish and manage strong presence in the market place and develop strong relationship with merchants and platform partners;
  • Ensure timely completion of order fulfilment with logistics team and external vendors;
  • Identify new sales opportunities and develop new sales opportunities in eCommerce services;
  • Plan and implement effective sales and marketing strategies and achieve business targets;
  • Perform extensive research on local and international platforms to explore new ideas for SIS presence and promotion mechanics;
  • Responsible for margin performance and category management;
  • Prepare weekly and monthly reports and scorecards;
  • Ensure effective analysis for key business partners using sales data / customer analytic ( Big Data ) and / or CRM data;
  • Ensure effective teamwork and collaboration with brand partners, other departments and service providers; 
  • Management of customer service inquiries to channel and follow-up with the other departments and external vendors to ensure customer service standards are met;
  • Managing relationships with brand partner and e-commence channel; 
  • Developing cross-functional strategy to grow business and ensure smooth operations; and
  • Visual merchandising planning and implementation which includes full onsite ownership (Look-and-feel, attributes, filtering, features, content, and banners) of the category. 


Job Requirements

 Synagie believes you will be an awesome fit for this role if you: 

  • Hold a bachelor’s degree in Business, Marketing or any related discipline of study; 
  • Are keen to work in the eCommerce industry; 
  • Have an entrepreneurial spirit and strong commercial acumen; 
  • Are passionate about consumer experience, innovation, health, beauty and fashion; 
  • Possess good communication skills and able to work in a fast paced but nurturing environment; and
  • Are a team player. 

Our Culture


Why Choose to Join Synagie?

The vision. Synagie wants to be the best. We thrive on innovation. We are competitive, but we compete only with ourselves. The feeling of working on something that will only get bigger and better is unparalleled.
The culture. We are a Singapore listed company with a startup culture. In Synagie, everyone has a voice. We promote an environment of open discussions and we treat each other as a family.
The people. We have such an incredible and diverse mix of people from all walks of life. You will work with the smartest, warmest, and most talented people in this industry. Working with such remarkable professionals makes one beam with pride.
The expertise. The main thrust of Synagie is continuous improvement of talent through research, testing & learning, and training. We make sure you grow where you want to. With us, you will be able to learn so much about products, processes and providing excellent customer experience - all of which may pave future opportunities to manage the company’s business while chartering the next chapter of Synagie’s growth and a lot more!


About Synagie 

Synagie is an eCommerce company that provides end-to-end commerce enablement solutions to businesses selling online and offline. Our mission is to simplify commerce and make it easier for brands and businesses to sell online. Established in end 2014, our clients include some of the world’s leading MNCs in the consumer goods sector and SMBs who are looking to simplify the complex commerce process.

Synagie and its Brand Partners

For Synagie and its Brand Partners, we eat, sleep, and breathe only one thing - a seamless consumer experience. And this is where you step in, aiding the consumer in their shopping journey. Five Cs we need from you: Charm, Confidence, Creativity, Camaraderie, and Craze! It takes only raw energy in bringing smiles to our consumers’ faces through an exciting purchasing experience. Synagie will help bring you to the level of competence through our exceptional training program.