Operations Executive – Order Success

Supplybunny
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RM 3000 - RM 5000

Kelana Jaya

Full-Time

Job Description

 To be successful in this role, you will need to have:

  • Bring an amazing experience to customers ordering from us
  • Be responsible for analyzing and gathering operational data to uncover new ways of delivering a better customer experience
  • Take ownership of product consulting, explanation and processing of all orders from buyers
  • Be the bridge in between Supply Bunny suppliers and buyers by responding to and promptly resolve their inquiries
  • Collaborating with tech, marketing, and operations teams to troubleshoot issues
  • Responsible for owning all customer service related SOPs.

Job Requirements

You are:
  • Performance metrics driven – You understand “if you can’t track it, it didn’t happen”. You know how to measure and present your work.
  • Action driven – You understand “imperfect today beats perfect tomorrow”. You know which steps to take first.
  • Team player – You understand “Go fast go alone, go far go together” You understand how your work affects other teams.
  • Multilingual – Speaking English / Cantonese / Mandarin / Malay is a bonus.

Company Benefits

Flexible Hours

We have trust in our team to deliver tasks without abusing our flexibility.

Parking Allowances

Monthly parking pass provided with sufficient shoplot parking spaces

Relaxed Dress Code

We understand the importance of comfort in a place you spend the 2nd most time in

Career & Personal Growth

Experience vast growth in short amount of time


Additional Info

Experience Level

0 - 7 Years of Experience

Job Specialisation

Clerical, Administrative & Secretarial


Company Profile

Supplybunny-logo-image

Supplybunny

What does Supplybunny do?
Supplybunny sells groceries online!
We discover great suppliers of meat, seafood, cheese and other delicious foods and we put them online so that families and businesses can order them

How does it feel like working in Supplybunny?
We have a very young and motivated workforce. Come join like minded people as we explore the world of e-commerce together. We always discover new tips and tricks of the e-commerce and share it with the team. This curious and interested mindset helps us to be the best operators on the internet.

• What will you learn?
At Supplybunny, a role is not just a role. Not only will you  grow to become an expert at what you do, but you'll also learn skills beyond the walls of your department. Grocery E-commerce is the fastest growing sector of the fastest growing sector, come join us today!

• What we look for:
With our tremendous growth, we are looking for dynamic, entrepreneurial, result-oriented individuals to join us. We are seeking out enthusiastic individuals who are keen to grow this company together! 
As a young and dynamic company, Supplybunny is the place for you to grow and develop your career.

Operations Executive – Order Success

Supplybunny

RM 3000 - RM 5000

Kelana Jaya

Full-Time

This job is no longer available