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Branch Manager

Retail
Full-Time
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Bangsar Village, Kuala Lumpur

About The Job

  • Overseeing and coordinating all operations of the branch
  • Plan to ensure achievement of outlet sales target, aligning with company sales policies and strategies
  • Adhere to the company standard and service benchmark to increase revenue and reduce costs
  • Oversee inventory management, ensuring that outlet is sufficiently equipped with all necessary materials for daily operational needs
  • Bridge support between the ground staff and management
  • Ensure that all staff perform their role and responsibilities efficiently and effectively in achieving sales target, good customer service and the upkeep of counter
  • Prepare work schedules and ensure sufficient manpower for all shifts
  • Ensure that customer care guidelines are adhered to
  • Ensure consistent high quality of customer service is provided in all areas
  • Address customer issues and concerns promptly 

Job Requirements

  • At least two years of experience in branch manager role, retail industry is preferably
  • Excellent communication and writing skills
  • Ability to Meet Set Goals
  • Proven Record of Achieving Revenue Targets
  • Results Driven Attitude
  • Leadership and Staff Management Skills
  • Strong Customer Service Skills
  • Basic Computer Skills 

Our Culture

THE NAKED TRUTH ABOUT STRIP :

Would you believe that a little outfit from Singapore has pruned and waxed over FOUR million bushes worldwide? That’s a staggering number, we know, but that is only because we at STRIP: Ministry of Waxing have only one mission in life – To help you conquer the body foliage and achieve that baby smooth skin factor. And because we’ve been around since 2002, we know what we’re doing. So, here’s the story so far…

STRIP: Ministry of Waxing was born in Singapore at a time when the local wax culture was, shall we say, medieval. Our founder Cynthia Chua, the original smooth operator, believed that there was a place for body culture that’s practiced safely, hygienically and painlessly. So, she set about seeding the beginnings of a wax revolution. Selflessly, she trialed and tested new techniques and experimented with new waxes. Eventually, she created a brand new set of Brazilian waxing techniques that was significantly less painful and embarrassing. She made waxing elegant. 

From our boutiques in Shanghai to London, our pioneering HSQ mantra, symbolizes our devotion to the Holy Trinity of Waxing: Hygiene, Speed and Quality. So fanatical are we that STRIP was the first salon to introduce the ‘No Double Dipping’ commandment. Our Hygiene Pack is also justly legendary – each customer receives a new individually sealed pouch containing disposable waxing or IPL equipment (including gloves, face masks, pH balance wet wipes and spatulas). We are particularly famous for our menu of secret-recipe lotions that treat waxed areas with an unrivaled tenderness as well as amazing post-wax products. In particular, our Malin + Goetz & STRIP Ingrown Hair Cream, the result of a collab between two International beauty experts, is an emollient cream that wards off nasty ingrown hairs. The STRIP Ice Cream is a calming, moisturizing and protective post-IPL cream. 

Today, STRIP: Ministry of Waxing has a hairless presence in 10 major capital cities from Singapore, London, New York, Shanghai, Beijing, Hong Kong, to Kuala Lumpur, Jakarta, Manila and Bangkok. In Malaysia, we have nine retail outlets located in top shopping malls in Klang Valley and Penang: KLCC, Avenue K, The Curve, Sunway Pyramid, Publika, Bangsar Village, Mid Valley, Plaza Arcadia and Gurney Paragon.

WE VALUE OUR PEOPLE



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