Customer Service Executive
Strategos
AI-generated summary
beta
Oops, looks like Ashley forgot to summarize this job! We apologize for the inconvenience. Please read the complete Job Description for full details and additional information.
RM 2200 - RM 3000
Neo Damansara
Full-Time
Job Description
You will be trained to address every possible situation a customer may face issues with, and you will have to ensure top notch customer satisfaction that will result in excellent word of mouth recommendations. Your duties include :
- Managing large amounts of outbound calls in a timely manner.
- Following call center “scripts” when handling different topic.
- Identifying customers’ needs, clarify information, research every issue and providing solutions
- Manage the live chat enquiries.
Job Requirements
Ability to write and converse in Mandarin is a must.
Company Benefits
Accommodation Provision
Fully furnished accommodation within walking distance to workplace.
Health Bonus
Quarterly bonus for employees who do not take any medical leave.
Overtime Payment
Overtime for employees who has to work beyond 30 minutes upon completing their shift.
Additional Info
Experience Level
0 - 3 Years of Experience
Job Specialisation
Clerical, Administrative & Secretarial, Customer Service, HR Operations (Payroll, Admin, Office Management)
Company Profile
Strategos
Strategos was founded as a strategic advisory firm. We are expanding our breadth to our latest project, the Frontier, a bilingual tech-driven outbound call center for predominantly Mandarin-speaking clients.
Customer Service Executive
StrategosRM 2200 - RM 3000
Neo Damansara
Full-Time
This job is no longer available