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UX Designer

StoreHub
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Undisclosed

Mutiara Damansara

Full-Time

Job Description

Are you driven, results-oriented and a team player?

With 15,000 customers in over 15 countries, StoreHub's mission is to make business awesome for everyone by providing retail and restaurant businesses the technology and services they need to succeed.

At StoreHub, we’re building a dream team whereby all of your colleagues are extraordinary at what they do and are highly effective collaborators.

It is in such a team that you learn the most, perform your best work, improve the fastest, and have the most fun.

If this is a journey you’d like to embark on, keep reading!

SMEs are the backbone of every economy, and our vision is to provide them a platform to run a successful and sustainable business. In the UX Designer role, you will play an important role to ensure successful deployment of software & product solutions, leading to customer satisfaction and success of the business. You will translate customer insights into concepts, personas, user journeys, storyboards, system maps, user flows, wire-frames and prototypes with Sketch, Adobe CS, InVision, and other tools. StoreHub works with tens of thousands of businesses across Southeast Asia and this role is critical for leading the team that will build, launch and grow the experiences of our customers.

You don’t need to be an expert or know everything about our industry (even we don’t!). But the work is challenging, fast paced, and always on the bleeding edge. So, we’re looking for someone with a curious mind, a strong drive to make things happen, and a passion to keep improving yourself.

Job Requirements

What you will do:
  • Plan and conduct user research and competitor analysis to gain customer insights and market insight
  • Gather key insights through data analysis and qualitative feedback to find user's unmet & unspoken needs
  • Create and rapidly iterate on ideas in order to develop them via user stories, personas, storyboards
  • Determine and improve information architecture, nomenclature, and diagrams including but not limited to sitemaps and flowcharts
  • Translate ideas into user flows, wireframes, mockups, and prototypes that lead to intuitive user experiences
  • Conduct usability testing to guide the design process
  • Work closely with PM and engineering team to ensure all design work meets user needs and business requirements

You will need:
  • Bachelor degree in Human Computer Interactions, Design, Psychology, Computer Sciences or related disciplines
  • Minimum 3 years of UX experience
  • Understanding of web & mobile design and development, with a portfolio that demonstrates your experience creating great user-centric design solutions
  • Ability to work collaboratively in a cross-functional team
  • Good organisational, presentation and listening skills
  • Meticulous attention to detail and good problem solving skills
  • Expertise with popular design tools and software e.g. Balsamiq, Axure, Sketch, Adobe Creative Suite
  • Experience in Agile and UX development environments and frontend development/web development technologies such as HTML/HTML5, CSS, JavaScript, and Responsive Web Design will be a nice have


What makes working at StoreHub awesome (and refreshing!):
  • Our people - for real! StoreHubbers are some of the smartest and most interesting people you can work with. Expect to do a lot of peer-learning.
  • Culture of Candour. We embrace directness, hate bureaucracy, and move fast. If you’re tired of ‘corporate nonsense’ you’ll feel right at home.
  • Cutting edge tools. If something can be automated, we’ll make it happen. You will be introduced to over 20 different tools we use that support basic tasks, so that we can focus our minds on the kind of work that matters.
  • Data availability. The biggest benefit of using a lot of tools is that we have a LOT of data and easy access to analytics. This helps us make more informed decisions and get more precise outcomes.
  • It’s the Impact that counts. We recognise that results are not tied to the number of hours put in to achieve them. There’s no reward for long hours with poor results and there’s no penalty for going home on time when you’re producing excellent work. Of course, to be great, most of us have to put in considerable effort, but hard work and long hours are not how we measure or talk about a person’s contribution.
We do have all the other cool perks too:
  • Free Nespresso Coffee
  • Fully stocked fridge and pantry - ice-cream, snacks, and more yums
  • Free Season Parking - no more roadside headaches
  • Medical and Dental Outpatient Visits + Medical Insurance
  • Apple Macbooks for everyone
  • Learning Budget - for courses, books, and levelling up

We are an equal opportunity employer and value diversity at StoreHub. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Company Benefits

Apple Macbooks for everybody

Everyone who works at StoreHub will get an Apple Macbook to use!

Free Season Parking

Yes! No more morning/roadsides headaches

Medical & Dental Benefits

Free outpatient medical and dental!

Learning Budget

For courses, books and levelling up!

Free Nespresso Coffee

Nicely brewed coffee to start your day with!

Fully Stocked Fridge

We believe food should never be more than a 1 min walk away from where people work!


Additional Info

Experience Level

0 - 7 Years of Experience

Job Specialisation

Videography & Photography, Multimedia Design, UI / UX Design


Company Profile

StoreHub-logo-image

StoreHub

Making Business Awesome For Everyone

StoreHub is one of Southeast Asia's fastest growing technology companies, serving over 15,000 businesses across the region through our B2B brand, StoreHub, and B2C brand, Beep.

We enable businesses to be successful by automating operational excellence and customer growth on our merchant platform for omnichannel retail and F&B businesses. The platform consists of a comprehensive range of products such as the Cloud-Based POS, Inventory Management System, QR Ordering, and Food Delivery System.


Serving Needs, Not Just Profits

With the fast changing world we now live in, it’s absolutely critical for businesses to use technology to not just survive but to thrive. We also believe that it’s incredibly important to bring the best technology not only to those who can afford it, but to those who have traditionally been marginalised by the technology race. 

That’s why it is our mission to make technology available for everyone, big or small, enabling all businesses to achieve success that is both sustainable and scalable. 


company-logo-image

UX Designer

StoreHub

Undisclosed

Mutiara Damansara

Full-Time

This job is no longer available