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Performance Marketing Specialist

Marketing - Digital
Full-Time
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Mutiara Damansara , Selangor

About The Job

Are you driven, results-oriented and a team player?

With 15,000 customers in over 15 countries, StoreHub's mission is to make business awesome for everyone by providing retail & restaurant businesses the technology and services they need to succeed.

At StoreHub, we’re building a dream team whereby all of your colleagues are extraordinary at what they do and are highly effective collaborators.

It is on such a team that you learn the most, perform your best work, improve the fastest, and have the most fun.

If this is a journey you’d like to embark on, keep reading!

We’re looking for an extraordinary Performance Marketing Specialist to drive new user growth through paid and unpaid digital channels. As a member of the Growth & Acquisition Team, you’ll be responsible for the end-to-end creation and analysis of acquisition funnels across a variety of digital channels, working with cross-functional teams to support StoreHub’s core SaaS products and Beep food delivery.

You don’t need to know everything about our industry (even we don’t!). But the work is challenging, fast paced, and always on the bleeding edge. So, we’re looking for someone with a curious mind, a strong drive to make things happen, and a passion to keep improving yourself.

You must be able to thrive in an environment where there are constrained resources, and product/market fit is just being established.

What you will do:

  • Developing & optimizing acquisition campaigns on digital channels including Search, Display, Mobile, and Social.
  • Identifying replicable marketing strategies, tactics and channels that address business pain points and convey product benefits to drive new customer acquisition – with an implement, test, and measure mindset.
  • Coordinate regular deep dives into the acquisition performance, build report models and analyze the performance of advertising campaigns.
  • Setup, QA, run and analyze the results of A/B tests.
  • Work closely with other teams and stakeholders to ensure acquisition goals are met.
  • Develop, build and run A/B tests across landing pages. Experience writing direct-response copy is a huge benefit here.

Job Requirements

  • 3+ years of marketing experience in a digital / e-commerce / SaaS environment.
  • Excellent proficiency in the English language with a keen eye for grammatical errors and typos.
  • Experience using basic CRM tools - Hubspot, Salesforce or an equivalent tool.
  • Direct experience with:
    • Facebook advertising
    • Adwords
    • Acquisition funnels
    • Google Tag Manager
    • Google Analytics
    • Landing page builders (Unbounce, Instapage, or an equivalent tool)
  • Experience managing analytics tools & expertise in manipulating data sets (think: Excel).
  • Ability to write direct-response advertising copy for Facebook & Google.
  • Excellent interpersonal skills: This role will require managing multiple stakeholders and working cross-functionally.
  • Addicted to growth & perpetual learning.

Benefits

What makes working at StoreHub awesome (and refreshing!):

  • Our people - for real! StoreHubbers are some of the smartest and most interesting people you will work with. Expect to do a lot of peer-learning.
  • Culture of Candour. We embrace directness, hate bureaucracy, and move fast. If you’re tired of ‘corporate nonsense’ you’ll feel right at home.
  • Cutting edge tools. If something can be automated, we’ll make it happen. You will be introduced to over 20 different tools we use that support basic tasks, so that we can focus our minds on the kind of work that matters.
  • Data availability. The biggest benefit of using a lot of tools is that we have a LOT of data and easy access to analytics. This helps us make more informed decisions and get more precise outcomes.
  • It’s the Impact that counts. We recognise that results are not tied to the number of hours put in to achieve them. There’s no reward for long hours with poor results and there’s no penalty for going home on time when you’re producing excellent work. Of course, to be great, most of us have to put in considerable effort, but hard work and long hours are not how we measure or talk about a person’s contribution.

We do have all the other cool perks too:

  • Free Nespresso Coffee
  • Fully stocked fridge and pantry - ice-cream, snacks, and more yums
  • Free Season Parking - no more roadside headaches
  • Medical and Dental Outpatient Visits + Medical Insurance
  • Apple Macbooks for everyone
  • Learning Budget - for courses, books, and levelling up

We are an equal opportunity employer and value diversity at StoreHub. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Our Culture

OUR VALUES

THOMAS


Trust First
  • Most People believe that trust is something that must be earned. On the contrary, we believe in learning to trust people first, because this kind of belief and faith is what brings out the best in people.

Humble & Hungry
  • We need to be hungry enough to get us to where we want to go but humble enough to keep it when we get there.

 Obsess Over the Details 
  • The difference between a good product and a great product lies in the details. That is why we give ourselves permission to obsess over the details until things are pixel perfect. For us, the Small Things are the big things.

Make Their Day 
  • Whether it’s our customers, suppliers, partners, friends or strangers, we want to be that person that makes your day. Everyday.

Authentic
  • Being authentic means that we are genuine and real in everything we say and do. It means that we mean what we say, we walk the talk and we do what is right. Always.

Serve Needs Not Just Profits
  • We solve the world’s biggest problems when we get better at sharing i.e. moving resources (food/money/technology) to where it’s needed most, instead of just just where it’s most profitable.

WHO WE ARE

StoreHub is one of Southeast Asia's fastest growing technology companies with a revolutionary business platform for SMEs. We are helping business owners manage and grow their businesses in today’s fast changing world. From an iPad POS to inventory management to e-commerce, we are building the platform for awesome businesses. 

As a venture-backed startup, we have been growing exponentially over the last 5 years and now serve thousands of businesses across the world from our offices in Kuala Lumpur, Shanghai, Manila & Bangkok.

Our goal is to build a culture of meaningful work, where every person on the team works towards a shared vision while engaging their role in a personally satisfying manner.

The people who succeed with us are most clearly defined by their competency and humility. These are the values that are most important to us, and we expect this of every team member at StoreHub starting with our leadership team.

If this is something that you resonate with, we’d love to meet you. Join us in building a new kind of organisation, one that is built upon the foundations of excellence, fun and creativity. We look forward to hearing from you!
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