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Operations Executive

Operations and admin
Full-time
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10 Boulevard Kayu Ara, PJ, Selangor

About The Job

As a member of an innovative, motivated and talented team, you will support the setup, improvement and streamlining of StoreHub’s Operations, SOPs, and team structures in order to drive our growth in Southeast Asia. Our next Operations Executive has a passion for taking on challenges in a fast-paced environment.

As an Operations Executive, you will be supporting the Operations Team on various high priority projects and initiatives. You will also help with the development and improvement of operational policies across all departments within the company, focusing on efficiency and scalability.


What you will do:
  • Develop and implement operational policies and processes to ensure scalability and effectiveness in the following areas:
    • Team and department performance
    • Growth and expansion projects
  • Assist in auditing and improving process flows
  • Monitor and run reports on performance metrics
  • Suggesting and driving performance improvement measures
  • Identify and address general problems and opportunities
  • Develop and execute action plans to achieve team goals and objectives
  • Monitor performance of alliances and partnerships with other organizations
  • Support Operations Manager to implement company standards of procedure
  • Supporting on ad-hoc, high priority projects and driving results where necessary
  • Work with and report results to senior stakeholders

Job Requirements

What you will need:
  • 1-2 years experience as an Operations Executive 
  • Organisational skills
  • Excellent written and verbal communication
  • Passion for process improvement and proven experience in implementing/streamlining internal processes
  • Accuracy and attention to detail
  • Analytical skills and proficiency in Excel or Google Sheets
  • Lots of self-drive with a motivation and desire to succeed
  • A BIG passion for helping small businesses
  • People-Loving/People-Serving Attitude
  • Strong conversational and rapport-building skills

Benefits:
We ask for hard work and dedication from all of our employees. In return we provide them with:
  • Free Friday lunches
  • Company sponsored monthly outings
  • Medical and Dental Outpatient Visits
  • Macbooks for everyone
  • Recreation space complete with a Ping Pong table, PlayStation 4 and VR Headset
  • Fully stocked fridge and kitchen
  • Continuous learning and education
  • Many Opportunities for career growth and development
We get lots of work done! We just also believe that as long as our employees are happy (and fed) they will be well equipped to give their best each and everyday. Check out our GlassDoor reviews https://www.glassdoor.com/Reviews/StoreHub-Reviews-E1473638.htm

Our Culture

WHO WE ARE

StoreHub is one of Southeast Asia's fastest growing technology companies with a revolutionary business platform for SMEs. We are helping business owners manage and grow their businesses in today’s fast changing world. From an iPad POS to inventory management to e-commerce, we are building the platform for awesome businesses. 

As a venture-backed startup, we have been growing exponentially over the last 5 years and now serve thousands of businesses across the world from our offices in Kuala Lumpur, Shanghai, Manila & Bangkok.

Our goal is to build a culture of meaningful work, where every person on the team works towards a shared vision while engaging their role in a personally satisfying manner.

The people who succeed with us are most clearly defined by their competency and humility. These are the values that are most important to us, and we expect this of every team member at StoreHub starting with our leadership team.

If this is something that you resonate with, we’d love to meet you. Join us in building a new kind of organisation, one that is built upon the foundations of excellence, fun and creativity. We look forward to hearing from you!

OUR VALUES

THOMAS


Trust First
  • Most People believe that trust is something that must be earned. On the contrary, we believe in learning to trust people first, because this kind of belief and faith is what brings out the best in people.

Humble & Hungry
  • We need to be hungry enough to get us to where we want to go but humble enough to keep it when we get there.

 Obsess Over the Details 
  • The difference between a good product and a great product lies in the details. That is why we give ourselves permission to obsess over the details until things are pixel perfect. For us, the Small Things are the big things.

Make Their Day 
  • Whether it’s our customers, suppliers, partners, friends or strangers, we want to be that person that makes your day. Everyday.

Authentic
  • Being authentic means that we are genuine and real in everything we say and do. It means that we mean what we say, we walk the talk and we do what is right. Always.

Serve Needs Not Just Profits
  • We solve the world’s biggest problems when we get better at sharing i.e. moving resources (food/money/technology) to where it’s needed most, instead of just just where it’s most profitable.
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