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Head of Product

IT - Software Development
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Mutiara Damansara, Selangor

About The Job

Are you driven, results-oriented and a team player?
With 15,000 customers in over 15 countries, StoreHub's mission is to make business awesome for everyone by providing retail and restaurant businesses the technology and services they need to succeed.
At StoreHub, we’re building a dream team whereby all of your colleagues are extraordinary at what they do and are highly effective collaborators.
It is in such a team that you learn the most, perform your best work, improve the fastest, and have the most fun.
If this is a journey you’d like to embark on, keep reading!
SMEs are the backbone of every economy, and our vision is to provide them a platform to run a successful and sustainable business. In the Head of Product role, you will drive our product strategy and ensure that we build a platform that makes businesses awesome! You will also define and drive StoreHub’s product vision and strategy into an actionable plan. StoreHub works with tens of thousands of businesses across Southeast Asia and this role is critical for leading the team that will build, launch and grow the experiences of our customers.
You don’t need to be an expert or know everything about our industry (even we don’t!). But the work is challenging, fast paced, and always on the bleeding edge. So, we’re looking for someone with a curious mind, a strong drive to make things happen, and a passion to keep improving yourself.

Job Requirements

What you will do:
  • Product Vision and Strategy
    • Develop StoreHub into a multi product organisation, and be the key driver of planning, strategy, and product innovation
    • Research and understand customer requirements, competitive offerings, and other opportunities
    • Ability to use data, your experience, and product instincts to identify the best areas to focus on
    • Spend time understanding the changing marketplace and the areas where we can help our customers in order to build our product roadmap
    • Present the product vision and roadmap to customers, prospects, employees, and stakeholders
  • Tactical Execution
    • Lead the product and design team to drive high-quality execution of the product roadmap and vision
    • Partner with the engineering team to deliver against our product priorities and set frequent, near-term milestone releases, drive the company towards them, and measure their impact.
  • Go-to-Market
    • Collaborate with engineering, marketing, operations, sales, and other internal teams at StoreHub to coordinate significant product launches and deliver compelling product experiences for thousands of customers across Southeast Asia
  • Team Building
    • Be a phenomenal communicator, coach, and mentor
    • Develop the product team to be data driven, empathetic, and high performing to drive the StoreHub platform and product vision
  • Product Practice and Culture
    • Define and formalise the product ways of working at StoreHub
    • Implement new practices and processes to ensure delivery of exceptional customer experiences
  • Lifecycle Management
    • Work closely with the Product team to regularly analyse and communicate the product’s performance
    • Interpret the feedback and take steps to ensure that the product meets its performance targets

You will need:
  • Humility, a positive can-do attitude and personal initiative
  • 7+ years in a Product Leadership role at a product-centric technology company (preferably a SaaS product)
  • Deep understanding of technology, including an ability to collaborate with engineering leaders and steer roadmaps for complex products
  • Experience working directly with cross-functional leadership and executive teams to collaboratively drive product direction
  • Strong communication skills and high levels of empathy; capable to build a strong connection with internal cross function teams as well as potential and existing customers
  • Extremely high standards, attention to detail, and a drive for continuous improvement, while also being able to ship product fast and iteratively
  • Highly analytical, data-driven thinking that leads the company and product organisation to focus on outcomes that inflect the trajectory of StoreHub
  • Excellent command of written and spoken English

What makes working at StoreHub awesome (and refreshing!):
  • Our people - for real! StoreHubbers are some of the smartest and most interesting people you can work with. Expect to do a lot of peer-learning.
  • Culture of Candour. We embrace directness, hate bureaucracy, and move fast. If you’re tired of ‘corporate nonsense’ you’ll feel right at home.
  • Cutting edge tools. If something can be automated, we’ll make it happen. You will be introduced to over 20 different tools we use that support basic tasks, so that we can focus our minds on the kind of work that matters.
  • Data availability. The biggest benefit of using a lot of tools is that we have a LOT of data and easy access to analytics. This helps us make more informed decisions and get more precise outcomes.
  • It’s the Impact that counts. We recognise that results are not tied to the number of hours put in to achieve them. There’s no reward for long hours with poor results and there’s no penalty for going home on time when you’re producing excellent work. Of course, to be great, most of us have to put in considerable effort, but hard work and long hours are not how we measure or talk about a person’s contribution.
We do have all the other cool perks too:
  • Free Nespresso Coffee
  • Fully stocked fridge and pantry - ice-cream, snacks, and more yums
  • Free Season Parking - no more roadside headaches
  • Medical and Dental Outpatient Visits + Medical Insurance
  • Apple Macbooks for everyone
  • Learning Budget - for courses, books, and levelling up
We are an equal opportunity employer and value diversity at StoreHub. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Our Culture



Trust First
  • Most People believe that trust is something that must be earned. On the contrary, we believe in learning to trust people first, because this kind of belief and faith is what brings out the best in people.

Humble & Hungry
  • We need to be hungry enough to get us to where we want to go but humble enough to keep it when we get there.

 Obsess Over the Details 
  • The difference between a good product and a great product lies in the details. That is why we give ourselves permission to obsess over the details until things are pixel perfect. For us, the Small Things are the big things.

Make Their Day 
  • Whether it’s our customers, suppliers, partners, friends or strangers, we want to be that person that makes your day. Everyday.

  • Being authentic means that we are genuine and real in everything we say and do. It means that we mean what we say, we walk the talk and we do what is right. Always.

Serve Needs Not Just Profits
  • We solve the world’s biggest problems when we get better at sharing i.e. moving resources (food/money/technology) to where it’s needed most, instead of just just where it’s most profitable.


StoreHub is one of Southeast Asia's fastest growing technology companies with a revolutionary business platform for SMEs. We are helping business owners manage and grow their businesses in today’s fast changing world. From an iPad POS to inventory management to e-commerce, we are building the platform for awesome businesses. 

As a venture-backed startup, we have been growing exponentially over the last 5 years and now serve thousands of businesses across the world from our offices in Kuala Lumpur, Shanghai, Manila & Bangkok.

Our goal is to build a culture of meaningful work, where every person on the team works towards a shared vision while engaging their role in a personally satisfying manner.

The people who succeed with us are most clearly defined by their competency and humility. These are the values that are most important to us, and we expect this of every team member at StoreHub starting with our leadership team.

If this is something that you resonate with, we’d love to meet you. Join us in building a new kind of organisation, one that is built upon the foundations of excellence, fun and creativity. We look forward to hearing from you!