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Front Desk Executive

Operations and admin
Full-time
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10 Boulevard, Kayu Ara, Selangor

About The Job

First impressions are everything and as StoreHub's Front Desk Executive, you have the very big responsibility of being the first person our customers and even potential candidates meet when they visit our office. We are looking for someone that has a great, positive energy and has the passion to go above and beyond what is expected of them to make a person's day. 

Our next Front Desk Executive should be professional, energetic, helpful and dependable. Working on the front lines, you are StoreHub's ambassador and you should always have that in mind throughout every interaction. Since you will encounter many different people from all walks of life, the ability to communicate well with a variety of people and job functions is crucial to this role.

Job Requirements

What you will do:
  • Perform a wide variety of responsibilities related to front desk administration and customer service.
  • Provide best in class service to customers to make their day.
  • Engage with customers and candidates that visit StoreHub's office

What you will need:
  • A BIG passion for helping small businesses.
  • Lots of self-drive with a motivation and desire to succeed.
  • People-Loving/People-Serving Attitude
  • Ability to speak, read, write in English & Bahasa Malaysia & Mandarin
  • Strong conversational and rapport-building skills
  • Strong problem-solving skills
  • Numerate, analytical, with good attention to detail
  • Fast Learner
  • Willingness to “go the extra mile” if required
  • Team player that enjoys working in an energetic, fun, environment
  • Keen interest in professional development and career growth
  • Intermediate/Advanced level of Computer / Tech Savviness

Benefits:
We ask for hard work and dedication from all of our employees. In return we provide them with:
  • Free Friday lunches and parking subsidy
  • Company sponsored monthly outings
  • Medical and Dental Outpatient Visits
  • Macbooks for everyone
  • Recreation space complete with a Ping Pong table, PlayStation 4 and VR Headset
  • Fully stocked fridge and kitchen
  • Discounted workout sessions
  • Continuous learning and education
We get lots of work done! We just also believe that as long as our employees are happy (and fed) they will be well equipped to give their best each and everyday. To learn more about what it's like to work here, check out our Glassdoor Reviews: https://www.glassdoor.com/Reviews/StoreHub-Reviews...

Our Culture

WHO WE ARE

StoreHub is one of Southeast Asia's fastest growing technology companies with a revolutionary business platform for SMEs. We are helping business owners manage and grow their businesses in today’s fast changing world. From an iPad POS to inventory management to e-commerce, we are building the platform for awesome businesses. 

As a venture-backed startup, we have been growing exponentially over the last 5 years and now serve thousands of businesses across the world from our offices in Kuala Lumpur, Shanghai, Manila & Bangkok.

Our goal is to build a culture of meaningful work, where every person on the team works towards a shared vision while engaging their role in a personally satisfying manner.

The people who succeed with us are most clearly defined by their competency and humility. These are the values that are most important to us, and we expect this of every team member at StoreHub starting with our leadership team.

If this is something that you resonate with, we’d love to meet you. Join us in building a new kind of organisation, one that is built upon the foundations of excellence, fun and creativity. We look forward to hearing from you!

OUR VALUES

THOMAS


Trust First
  • Most People believe that trust is something that must be earned. On the contrary, we believe in learning to trust people first, because this kind of belief and faith is what brings out the best in people.

Humble & Hungry
  • We need to be hungry enough to get us to where we want to go but humble enough to keep it when we get there.

 Obsess Over the Details 
  • The difference between a good product and a great product lies in the details. That is why we give ourselves permission to obsess over the details until things are pixel perfect. For us, the Small Things are the big things.

Make Their Day 
  • Whether it’s our customers, suppliers, partners, friends or strangers, we want to be that person that makes your day. Everyday.

Authentic
  • Being authentic means that we are genuine and real in everything we say and do. It means that we mean what we say, we walk the talk and we do what is right. Always.

Serve Needs Not Just Profits
  • We solve the world’s biggest problems when we get better at sharing i.e. moving resources (food/money/technology) to where it’s needed most, instead of just just where it’s most profitable.
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