Business Analyst
StoreHub
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RM 3300 - RM 8000
Mutiara Damansara
Full-Time
Job Description
Are you driven, results-oriented and a team player?
With 15,000 customers in over 15 countries, StoreHub's mission is to make business awesome for everyone by providing retail & restaurant businesses the technology and services they need to succeed.
At StoreHub, we’re building a dream team whereby all of your colleagues are extraordinary at what they do and are highly effective collaborators.
It is on such a team that you learn the most, perform your best work, improve the fastest, and have the most fun.
If this is a journey you’d like to embark on, keep reading!
As a Business Analyst, you will provide actionable insights to marketing/product leaders so they can make informed data driven decisions to drive the business. You will be responsible for working with various teams to improve end-user experience and business revenue through strategic initiatives. Your analysis facilitates business decisions and improves operational efficiencies.
You don’t need to be an expert or know everything about our industry (even we don’t!). But the work is challenging, fast paced, and always on the bleeding edge. So, we’re looking for someone with a curious mind, a strong drive to make things happen, and a passion to keep improving yourself.
With 15,000 customers in over 15 countries, StoreHub's mission is to make business awesome for everyone by providing retail & restaurant businesses the technology and services they need to succeed.
At StoreHub, we’re building a dream team whereby all of your colleagues are extraordinary at what they do and are highly effective collaborators.
It is on such a team that you learn the most, perform your best work, improve the fastest, and have the most fun.
If this is a journey you’d like to embark on, keep reading!
As a Business Analyst, you will provide actionable insights to marketing/product leaders so they can make informed data driven decisions to drive the business. You will be responsible for working with various teams to improve end-user experience and business revenue through strategic initiatives. Your analysis facilitates business decisions and improves operational efficiencies.
You don’t need to be an expert or know everything about our industry (even we don’t!). But the work is challenging, fast paced, and always on the bleeding edge. So, we’re looking for someone with a curious mind, a strong drive to make things happen, and a passion to keep improving yourself.
Job Requirements
What you will do:
- Conduct the standard suite of product analyses to uncover insights about our product and users: cohort analysis, funnel analysis, user segmentation, etc.
- Analyze marketing and customer acquisition data and provide valuable, data-centric insights, and solutions.
- Provide actionable results that the business can leverage to set strategic direction and make day-to-day decisions.
- Develop standardized dashboards and ad hoc reports to inform business decisions, with an emphasis on automation and scalability.
- Design and analyze A/B tests to drive KPI improvements.
- Apply expertise in quantitative analysis and data visualization to tell the story behind the numbers and provide recommendations to leadership.
- Partner with Engineering to optimize data tracking/quality and drive data warehouse improvements.
What you will need:
- Strong SQL and Excel skills with at least a working knowledge of R, Python, or other scripting language preferred
- Experience developing and maintaining reports in Power BI or other data visualization tool.
- Experience analyzing A/B and multivariate results for campaign and engagement performance.
- Experience with tracking and analytics tools such as Google Analytics, Google Tag Manager, Mixpanel, Optimizely, and Power BI strongly preferred.
- Comfortable with large data sets and interest in building data models for consumer behavior and business metrics.
- Strong analytical, organizational and interpersonal skills.
- Effective communication skills to present information to technical and non-technical audience.
- Highly motivated self-starter with the ability to work efficiently with minimal supervision.
- Knowledge of and curiosity to stay current on industry analytical trends.
What makes working at StoreHub awesome (and refreshing!):
- Our people - for real! StoreHubbers are some of the smartest and most interesting people you can work with. Expect to do a lot of peer-learning.
- Culture of Candour. We embrace directness, hate bureaucracy, and move fast. If you’re tired of ‘corporate nonsense’ you’ll feel right at home.
- Cutting edge tools. If something can be automated, we’ll make it happen. You will be introduced to over 20 different tools we use that support basic tasks, so that we can focus our minds on the kind of work that matters.
- Data availability. The biggest benefit of using a lot of tools is that we have a LOT of data and easy access to analytics. This helps us make more informed decisions and get more precise outcomes.
- Impact not just effort. We recognize that results are not tied to the number of hours put in to achieve them. There’s no reward for long hours with poor results and there’s no penalty for going home on time when you’re producing excellent work. Of course, to be great, most of us have to put in considerable effort, but hard work and long hours is not how we measure or talk about a person’s contribution.
We do have all the other cool perks too:
- Free Nespresso Coffee
- Fully stocked fridge and pantry - ice-cream, snacks, and more yums
- Free Season Parking - no more roadside headaches
- Medical and Dental Outpatient Visits + Medical Insurance
- Apple Macbooks for everyone
- Learning Budget - for courses, books, and levelling up
We are an equal opportunity employer and value diversity at StoreHub. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Company Benefits
Apple Macbooks for everybody
Everyone who works at StoreHub will get an Apple Macbook to use!
Free Season Parking
Yes! No more morning/roadsides headaches
Medical & Dental Benefits
Free outpatient medical and dental!
Learning Budget
For courses, books and levelling up!
Free Nespresso Coffee
Nicely brewed coffee to start your day with!
Fully Stocked Fridge
We believe food should never be more than a 1 min walk away from where people work!
Additional Info
Company Activity
Last active - few minutes ago
Experience Level
0 - 7 Years of Experience
Job Specialisation
Data Science & Analytics
Company Profile
StoreHub
Making Business Awesome For Everyone
StoreHub is one of Southeast Asia's fastest growing technology companies, serving over 15,000 businesses across the region through our B2B brand, StoreHub, and B2C brand, Beep.
We enable businesses to be successful by automating operational excellence and customer growth on our merchant platform for omnichannel retail and F&B businesses. The platform consists of a comprehensive range of products such as the Cloud-Based POS, Inventory Management System, QR Ordering, and Food Delivery System.
Serving Needs, Not Just Profits
With the fast changing world we now live in, it’s absolutely critical for businesses to use technology to not just survive but to thrive. We also believe that it’s incredibly important to bring the best technology not only to those who can afford it, but to those who have traditionally been marginalised by the technology race.
That’s why it is our mission to make technology available for everyone, big or small, enabling all businesses to achieve success that is both sustainable and scalable.
