Job Description

•  Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's product.
•  To exceed customers expectation in terms of customer service & accurate information.
•  Work in a team to achieve the required KPI elements and SLA.

• 5 working days in a week
• EPF & SOCSO
• Sick leave
• Annual leave
• Rest & relax area 
• Quarterly staff recognition and appreciation
• Stage: Customer Service Executive > Senior Customer Service Executive > Team Leader >Senior Team Leader > Assistant Manager > Manager > Senior Manager
• IJP – Internal job program. Opportunity to transfer to the candidate's favourite departments (Eg. Finance, Human Resource and etc.)

Job Requirements

• Candidate must possess at least a Primary/Secondary School/SPM/"O" Level, any field.
• Required skill(s): Microsoft Windows.
• Required language(s): English (Fluent)
• Applicants must be willing to work in PJ
• No work experience required (Training Provided)
• Working Hours: 24/7 rotation shift basis, 9 hours per day (including 1 hour meal break)

Additional Info