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Information Communication Technology Executive

IT - General
Full-Time
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Shah Alam, Selangor

About The Job

Purpose: -

Star Glory Group is an exciting and fast-growing profitable group of companies and has businesses that specialises in selling duty free products and providing logistics services. 

This role will be a key member of the Star Glory Business Excellence Leadership team, and is responsible for the full operational management for all the company’s Management Information Systems (MIS) and Information Communication & Technology (ICT). This role is also expected to deliver the smooth running of all these systems and to seek or improvise new ways to enhance operational efficiency for the organisation. 

ACCOUNTABILITY
  • Provides ICT support, solutions, training and orientation to users on any ICT issues.
  • Offers troubleshooting, support and repair when ICT equipment, software, network malfunction.
  • Manages and update availability of systems access rights and user accounts. 
  • Coordinates with existing and/or new ICT supplier for new project planning and maintenance services.
  • Design and develop new ICT solutions to the group of companies to enhance operational efficiency.
  • Re-organize and provide network connectivity management.
  • Periodically perform ICT asset housekeeping activity (software and hardware inventory).
  • Documents daily tasks, and support sessions to inform department and organization better regarding ICT support needs.
  • Set up completely new workstation (computers) for office and outlet staffs.
  • Analyses and evaluate the performance of all ICT equipment 
  • Organize and schedule upgrade and/or back-up without deterring others from completing their work.
  • Assists on new ICT infrastructure for new branches
  • Travelling ability is required to company’ branches across Malays

SPECIAL CHALLENGES 

As Star Glory has fast expanding business plans with the need to have more people of talent who knows about the ICT knowledge to provide ICT support, it is equally important that this role also has knowledge in Digital Marketing and Search Engine Optimisation (SEO) principles. This role is expected to multitasks and prioritizes daily workload and able to stay calm when come to a high-stress work situation. 

Job Requirements

EXPERIENCE & QUALIFICATION 

  • Bachelor's degree (Hons) in ICT, Computer Science or equivalent.
  • 3 years of experience providing ICT and administration support 
  • Computer literacy (Microsoft Office, Microsoft Windows)
  • Anti-Virus software
  • Mobile Apps (IOS, Android)
  • SQL Database experience 
  • Inventory System experience
  • Surveillance System (CCTV)
  • Website / Email back-end hosting
  • Server base equipment and configuration
  • Network & firewall configuration
  • VPN
  • NAS back-up / File Sharing Server

Our Culture

VISION & MISSION

At Star Glory, we are committed to providing exceptional service to all our valued customers to create and promote high quality experiences and enjoyment in the duty-free market. With the aim to be a leader in the Asian market, we incorporate best business practices with creative marketing approaches to benefit not only our customers but our brand partners as well in the long run. 

Our Marketing Principal – Brand Building is the KEY to Success, and by having excellent working relationship between the Sales & Marketing team, we are able to achieve the Group’s objective of building strong rapport with all our key stakeholders. 

We have 100% Distribution across all channels and up to 3x Sales Personnel assigned to cover trade channels for both dutiable and free dutiable items.

COMPANY DESCRIPTION

Star Glory Asia (M) Sdn Bhd is a wholesaler of duty free products such as premium liquors, cigarettes, wines, beers, perfume and so on. Star Glory Asia (M) Sdn Bhd is a duty free shop that located in Forest City, Johor Bahru, which is a magnificent island that will be developing rapidly in 2017 and Forest City is going to be a big project. Star Glory has become the leading importers of established wines, liquor and beers brands in the Asian region.

Star Glory emphasizes on importance of its customers. We feel that customer is the heart of our corporation. We sincerely believe that our customers are the most important reason for Star Glory to success. The best way to serve our customers is understanding customers needs and wants and fulfill them by our excellent services and products. Star Glory work extensively hard to gain respect from our clients all over the world making fair pricing and excellent service/products.

Our mission is to become the market leader in Asian region in duty free industry. Besides that, our company also involve in other field of business like Haulage logistics, warehousing, ancillary services in port klang and import, export. We believe that with your participation, we will work together for a better future.

Why join us?
We commit to a friendly and professional work environment. We provide opportunities for career advancement within the company. We provide training to develop skill and knowledge among our employees.
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