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Sales Assistant

Sales and marketing
Full-time
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Ara Damansara, Selangor

About The Job

Responsibilities
  1. Process communication backlogs for Sales Consultant during the off-shift timing (Weekday 2pm-6pm / Weekend 10am-6pm) 
  2. Establish the first point of contact to respective prospects on behalf of Sales Consultant 
  3. Respond and categories to all inbound chat-based queries 
  4. Handle general hotline queries 
  5. Log the communication in the system and create support tickets if support needed

Perks
  1. Office located near to Lembah Subang LRT Station (4 mins walking distance).
  2. Eligible to work remotely 2 days in a month.
  3. Excellent learning guaranteed.
  4. A golden opportunity to be part of the high-growth tech startup which transforming Malaysia Rental Industry. 
  5. Performance bonus provided if meet monthly KPIs 
  6. Overtime allowance if you're eager to settle more tickets

Job Requirements

Requirements
  1. Required language(s): English, Bahasa Malaysia
  2. Discipline in executing the given SOP
  3. Possess good communication and interpersonal skills. 
  4. Positive and cheerful personality 

Our Culture

WORKING WITH THE BEST IS NOT ENOUGH, YOU NEED SPEED TOO!

At Speedrent, we have strong vision to make a difference to property rental industry.

Our culture in a sentence: "Speed to everything but you". We (more specifically only our boss, Whei Meng) ought to think it's cool, but if you can't get it, you are not so cool ;p

OK OK, what does it actually mean? Well... everything that we do, has to execute with SPEED, but when it comes to human relationship (you whom we are dealing with), we can take it slow.

We take time to talk, listen and think. Once we have decided, everything has to move with SPEED!

Core Values:

People say it's hard, but we do it anyway!

Yup, we would rather fail than not trying... #YOLO - god knows how many times we failed, but we just keep pushing... keep pushing.... and pushing... and non stop pushing!

Do it because it's right!

You heard it. Do it because it's the right thing to do. And execute it with speed!

Sunshine 

No hanky panky stuff, just full transparent. There is nothing much to say about transparency because anything under sunshine, you can ask. And probably another spin to it, we are all sunshines, happy bunch all day, every-single-day!

Typing too much is pointless until you witness and embrace our mentality. So stop reading, and start applying to get into Speedrent!

PEOPLE SAY IT'S HARD, BUT WE DO IT ANYWAY!

Speedrent is an online platform for landlords and tenants to rent directly. With the focus to make the rental process easy, safe and transparent.

Speedrent has exceeded 100,000+ downloads, 25,000+ property listing, 250+ chat enquiries on a daily basis. Our USP - No Deposit Rental - First in the world. We don't like to brag a lot but we are really, really, really proud of this innovation. We have solved so many tenant's financial pain point by eliminating the mandatory security and utility deposit that is irrelevant to today's trend.

We hate to, but have to brag about our innovation to helping landlord filtering tenants too, because again, we are super duper proud of it. We are the first in Malaysia that actually perform background check and credit scoring all tenants who successfully find house in Speedrent. This is especially important to mitigate racial preference and to promote Bangsa Malaysia while at the same time reduce rental defaults by up to 70%. This means that we bring quality tenants to landlord.

Bragging too much felt like blowing our own trumpet, OKOK enough bragging. But seriously, we have so many more innovations under the hood, but of all, the No Deposit Rental and Credit Scoring Tenant are the most important milestone that we have achieved. Unheard of in the industry.

People say it's hard, but we do it anyway! 
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