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Customer Service Officer

Speedoc (Malaysia) Sdn Bhd
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Undisclosed

Damansara

Full-Time

Job Description

As part of our Call Centre Team, you will play a vital role in being the first point of contact in providing healthcare solutions for our patients/customers from both Singapore and Malaysia.  



Job Requirements

You are someone who is passionate about delivering the highest level of customer service. You thrive in providing our customers with the best solutions in a professional and timely manner. Ideally, you are someone with over 1 year experience in a call centre environment. You take great pride in your craft and make it your responsibility to follow up with customers to ensure a smooth appointment scheduling experience. You are proactive and demonstrate great initiative to recommend and upsell our products and services to best suit our customers' needs. You relish the challenge of being the first point of contact to provide solutions and resolve any issues that our customers may experience.



Additional Info

Experience Level

0 - 10 Years of Experience

Job Specialisation

Customer Service


Company Profile

Speedoc (Malaysia) Sdn Bhd-logo-image

Speedoc (Malaysia) Sdn Bhd

With a vision of making an impact on Asia’s healthcare landscape, by making healthcare more convenient, accessible and affordable to all, Speedoc seeks to provide a full suite of tech-enabled healthcare services on demand including doctors, nurses, allied care professionals, ambulances and medication delivery.

By centralising services, current urgent and medical-care are built on outdated access and communication models. Providers lose the fundamental aspect of health: to reduce total impact to the Patient. With the ageing population to address and improved access to technology, Speedoc built a complete end-to-end system for doctors and patients, so that house call doctor services can be provided with ease to people in the community.

With Speedoc's emphasis on cost-effectiveness and modern medical devices, home medical services need not be limited to only immobile or bed-bound patients but to everyday people who may require GP or urgent-care services.


company-logo-image

Customer Service Officer

Speedoc (Malaysia) Sdn Bhd

Undisclosed

Damansara

Full-Time

This job is no longer available