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Customer Service Executive

SPEEDHOME
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RM 2000 - RM 3000

Petaling Jaya

Full-Time

Job Description

  • Monitor, improve and maintain accurate information on listings 
  • Respond to inbound enquiries through email, chat or phone.
  • Assist Sales Consultant during the off days. 
  • Be the person to ensure customers are happy and resolve problems with internal stakeholder
  • Create Appointments For Sales Executive Before and After Shift. These Appointments Will Be Add-On For Sales Team
  • Mining and Acquire in Customer Reconciliation ratings on Speedrent's Sales Executive Service Level 
  1. Customer Satisfaction Rate on Sale Agent's Service Level Upon Deal Done
  2. Spearhead Speedrent's Brand Image Improvement





Job Requirements

  • Minimum SPM qualifications (Fresh graduates are encouraged to apply)
  • Possess a service oriented mind-set with excellent telephone etiquette
  • Good verbal and written communications in Bahasa Melayu/ English
  • Motivated, driven and energetic work ethic
  • Strength in communication and competence in consulting and give accurate directions to customers.
  • Positive and serving attitude, professionalism, patience, friendliness, and engagement towards
  • customers, continuously demonstrating confidence, reliability and integrity in difficult situations.


Company Benefits

Insurance

Medical claims, hospitalisation benefits, and life insurance. You're set for life. Did we forget to mention the discount on car/motor insurance?

Fitness Allowance

Taking New Year, New Me to another level, and psst Fitness is more than just a Gym Membership!

Book Allowance

You need inner calm and BOOKS? Say no more because we're all set. The catch is: once you're gone, they belong to SPEEDHOME.

Wi-Fi/Transport Claims

We love those working remotely (Wi-Fi) and we certainly won't leave those not working remotely (Transport) too.

Online courses

Homies at SPEEDHOME Learns, Unlearns & Relearns with the Free UDEMY Courses. Anything for that extra training and/or knowledge.


Additional Info

Company Activity

Last active - 1 week ago

Experience Level

0 - 7 Years of Experience

Job Specialisation

Business Development, Key Account / Relationship Management, Retail Sales


Company Profile

SPEEDHOME-logo-image

SPEEDHOME

Since 2015, Speedrent Technology SDN BHD has disrupted the traditional rental and property market by combining protection and technological innovation.

Partnered with Allianz General Insurance, we provide an accessible and secure home rental platform for landlords and tenants. With SPEEDHOME, landlords can secure their property with Allianz General Insurance up to RM42,000, making way for our infamous Zero Deposit scheme.

In 2019, we started a new chapter -as SPEEDHOME!

SPEEDHOME has since exceeded 100,000+ downloads, 25,000+ property listing, and 250+ chat enquiries on a daily basis. What started out as a simple wish to help others have now transformed into a unique selling point that has the power to eliminate mandatory security + utility deposits, both of which has no place in today's world.

Another innovation worth noting is our work in reducing rental defaults by up to 70% via background checks and filtering credit scores for all tenants keen on using SPEEDHOME to rent a place.

"The current market is structured in such a way that assumes all tenants are bad, and therefore must subscribe to the deposit system... I acknowledge the risk factor, but I want to change the world". - Wong Whei Meng, CEO and Founder of SPEEDHOME

company-logo-image

Customer Service Executive

SPEEDHOME

RM 2000 - RM 3000

Petaling Jaya

Full-Time

This job is no longer available