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Digital Executive (Client Servicing)

Social Grooves
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Undisclosed

Kuala Lumpur

Full-Time

Job Description


As a Digital Executive, we expect you to have an in-depth understanding of how social media marketing can help the client achieve their business goals and perform multiple tasks with minimum supervision. You will be working directly with 3-4 clientele.

Responsibilities:
  • Plan and execute social media strategies to support clients' overall business goals and objectives
  • Assist with creation, conceptualisation, and presentation of digital marketing strategies and integrated marketing campaigns
  • Collaborate with internal teams to design, develop, and implement digital projects
  • Proactively manage client expectations, prioritize and negotiate timelines and deliverables where necessary to meet key business objectives
  • Attend meetings as required, which may include travel to clients’ offices/events, and help convert potential clients to long-term clients of the agency
  • Summarize insights and conversations to create actionable, client-facing reports that lead to optimization
  • Maintain good relations with your clients, providing timely & efficient responses to all client queries

Job Requirements

  1. Relevant experience & solid organizational skills, including time management & multitasking skills
  2. Excellent client management skills
  3. Ability to effectively communicate information and ideas
  4. Strong understanding of social and digital space
  5. Strong written and verbal communication skills in English (Bahasa Malaysia and Mandarin is an added plus)
  6. Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma or Bachelor in Digital Marketing, Mass Communications, Public Relations, or equivalent
  7. Good interpersonal skills with ability to communicate at all levels
  8. Good working attitude and strong sense of responsibility
  9. Fresh grads with internship experience are welcome, minimum 1 year working experience preferred

Company Benefits

Team Bonus Perks

Everyone get's a bonus if we hit the target :D

Birthday Perks

We love birthdays!

Innovation Fund

Have an idea? Share it with the team and if it works, we will reward you!

Mileage

Meeting clients can be such a hustle , therefore we provide mileage benefits so you do not need to think on how to get from point A to point B

Intrapreneurship Benefits

All Staffs have the freedom to make use 10% of your time in the office to learn new skills, as long as it fits into our vision

Comprehensive Medical Insurance

We got you covered with outpatient medical expenses.


Additional Info

Experience Level

0 - 3 Years of Experience

Job Specialisation

Business Development, General Sales, Telesales / Telemarketing


Company Profile

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Social Grooves

If you are a creative geek, tech enthusiast and a content creator yourself, then you are at the right place! That's right, we are Social Grooves! It all started at an small office cubicle on May 2015, where one social enterprise enthusiast named Christopher Tock shared his love on Digital transformation .
Today, Social Groove Solutions Sdn Bhd has expanded it services well beyond a mere Digital Marketing agency, we are a one stop 'Creative MarTech' company that provides online marketing, digital public relations, social media marketing, and many more, its a company that connects businesses and communities. 

company-logo-image

Digital Executive (Client Servicing)

Social Grooves

Undisclosed

Kuala Lumpur

Full-Time

This job is no longer available