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Executive, Customer Care Team

Signature Market
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RM 1800 - RM 2000

Medan Connaught

Full-Time

Job Description

 
Befriend with customers in order for them to trust you and take your advice. Their feedback would be the best solution to improve our company's progress as well as products.

  • Maintain a positive, empathic and professional attitude towards customers at all times.
  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolved within a time limit.
  • Communicating with customers through various support. 
  • Work with the customer service manager to ensure customer satisfaction and provide professional customer support.
  • Other duties as may arise from time to time and as may be assigned to the employee. 

 

Job Requirements

 
  • An outgoing and friendly person who enjoys talking with people.
  • Can read and speak in English, Mandarin and Bahasa Malaysia.
  • With a "getting things done" attitude.
  • Go the extra mile to engage with customers.
  • Ability to Work Under Pressure
  • Attentiveness
  • Able to work in 7 days shift (9am-5pm) with granted of 2 off days per week. 

Company Benefits

Medical Insurance

Confirmed staff gets Medical Insurance.

Free Healthy Snacks

Lots of delicious healthy snacks. We are in healthy snack business.

Employee Special Price

Employees get great discount to purchase our products.

Office | Mon - Fri: 7 hours ; Operations & Outlet: Shift

Fun & friendly working environment.

Accessible thru MRT

Our office is situated in KL Eco City / Medan Connaught with access to MRT / Public Transport.

Various dining choices

Huge choice of F&B outlets.


Additional Info

Company Activity

Last active - few hours ago

Experience Level

#NoExperienceNeeded

Job Specialisation

Customer Service


Company Profile

Signature Market-logo-image

Signature Market

Signature Market is a lifestyle FMCG brand with its vision to upgrade the community lifestyle and well-being in Asia. Through the teaching of conscious living, Signature Market believes that everyone deserves to live a happy & fulfilled life. Happiness starts from being healthy physically, mentally & spiritually.

Signature Market - Career Page | Get an overview of some of the job areas that are available for you, and explore some of the opportunities that could help you further develop your career. https://sites.google.com/signaturemarket.co/sm-careeropportunities/home

company-logo-image

Executive, Customer Care Team

Signature Market

RM 1800 - RM 2000

Medan Connaught

Full-Time

This job is no longer available