Job Description

• Communicate project expectations: planning, monitoring, appraising and reviewing project contributions. 
• Assist business operations in planning, organising and coordinating functions related to Shopline. 
• Maintain an updated project management system. 
• Communicating with our merchants and answering any inquiries they have in a timely and respectable manner. 
• Track and analyse reports: responsible for determining areas of improvements and trends to further plan for the future. 
• Develop improvement plans: candidate will be responsible for coming up with new and innovative ways to improve customer service and to maintain the relationship with the customer. 
• Coordinate with the different departments to achieve optimal work production. 

Job Requirements

• A university degree is a must!
• Candidate must be fluent in language(s): English, Mandarin and Bahasa Malaysia. 
• Experience in Management, Operations and Leadership. 
• Have experience leading a team in dealing with over 1000-2000 projects concurrently. 
• Candidate has to be detail oriented and have the capability to look at the bigger picture.
• Strong problem solving and analytical skills. 
• Excellent oral and written communication skills. 
• Able to work effectively with minimal supervision. 
• Ability to work in a fast-paced environment. 
• Great planning and management skills. 

Company Benefits

Additional Info