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Director of Operations

Shopline Malaysia
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RM10K - RM18K

KL Eco City

Full-Time

Job Description

We are looking for someone who has previously held General manager or Assistant to Senior Management level positions. This person will be responsible for top level performance of Shopline.my in terms of revenues, growth of GMV, and general client happiness levels.

What will you be responsible for: 
  1. Day to day management of Shopline.my performance includes:
  • Be responsible for the performance of digital marketing team to generate inbound leads.
  • Be responsible for the sales performance of up-sell team.
  • Be responsible for the performance of client service and operations teams
  • Able to improve morale and performance of the team.

2. Annual, Quarterly, Monthly, and Weekly reporting of performance to direct supervisor (Country Manager). 

3. Leveraging on industry contacts and network for business development purpose.

4. Be able to represent Shopline.my for speaking engagements, interviews.

Job Requirements

What are the requirements? 
  1. Previously held a senior position (C-level or senior management) in a funded startup.
  2. Previously held a senior position (C-level or senior management) in a known digital agency.
  3. Bonus: Has experience in payments and/or logistics industry. 

How will you be evaluated during interview?
  1. You will be given a 30 minute session to ask questions to the country manager to discover challenges we are facing.
  2. You will be judged based on the quality of those questions
  3. You will be given a 30 minute window to share experiences on how your team previously faced and solved similar challenges
  4. You can recommend key team members who have previously worked for you to fill up positions.

Company Benefits

Flexible Benefits

To take care of our employees in optical, dental, health screening, and other wellness needs.

Awesome Pantry

We have free coffee, tea and snacks for you to munch at work.

Casual Attire

Everyday is Friday :)

Company Laptop

So you can work from anywhere!

Work From Home

Work from home flexiability given!

Comprehensive Medical Insurance

To ensure our most valuable asset - our employees are protected.


Additional Info

Company Activity

Last active - few days ago

Experience Level

1 - 7 Years of Experience

Job Specialisation

Clerical, Administrative & Secretarial, HR Operations (Payroll, Admin, Office Management), HR Strategy / L&D / Performance Management


Company Profile

Shopline Malaysia-logo-image

Shopline Malaysia

Founded in 2013, SHOPLINE’s mission is to build an e-commerce platform where merchants can create their own online shop and provide the best shopping experience to their customers. SHOPLINE’s system allows merchants to quickly and easily create their own online shops that could be viewed on all mobile devices. It also comes with comprehensive features such as order and inventory management systems, payment and logistics systems, design themes, shop analytics tools, promotion tools, plus integration with various 3rd party services.
With our excellent team, we were accepted into the Silicon Valley-based 500 Startups accelerator in 2014. We were also one of the first startups invested by Alibaba Entrepreneurs Fund in 2016. Our team is agile and we provide benefits and support comparable to overseas startups. If you are interested in e-commerce or working in a startup environment, come talk to us!

company-logo-image

Director of Operations

Shopline Malaysia

RM10K - RM18K

KL Eco City

Full-Time

This job is no longer available