Collections - SPayLater
Shopee Malaysia
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Undisclosed
South Point Tower
Full-Time
Job Description
- Build and establish strong ongoing relations with customers within assigned portfolio.
- Manage customers’ repayment obligations and motivate timely repayments through outbound collections & recovery calls.
- Proactively achieve/ exceed assigned targets whilst complying with collections methodologies and policies by the company and regulatory bodies.
- Focal point for customer enquiries relating to repayment on overdue accounts and product offerings.
- Ensure timely and accurate reporting in accordance to the set targets & KPIs.
Job Requirements
- At least 2 years of working experience in a collections background. Prior exposure to banking/fintech is a plus.
- Possess at minimum a Diploma or equivalent.
- Excellent in both written and verbal communication in English and Malay. Fluency in Mandarin is a plus.
- Experience in eCommerce is a plus.
Additional Info
Company Activity
Last active - few hours ago
Experience Level
1 - 3 Years of Experience
Job Specialisation
General Work, Management Trainee, Others
Company Profile
Shopee Malaysia
Shopee is the leading e-commerce platform in Southeast Asia and Taiwan. It is a platform tailored for the region, providing customers with an easy, secure and fast online shopping experience through strong payment and logistical support.
Shopee aims to continually enhance its platform and become the region’s e-commerce destination of choice. Shopee has a wide selection of product categories ranging from consumer electronics to home & living, health & beauty, baby & toys, fashion and fitness equipment.
Shopee, a Sea company, was first launched in Singapore in 2015, and has since expanded its reach to Malaysia, Thailand, Taiwan, Indonesia, Vietnam and the Philippines. Sea is a leader in digital entertainment, e-commerce and digital financial services across Greater Southeast Asia. Sea's mission is to better the lives of consumers and small businesses with technology, and is listed on the NYSE under the symbol SE.
Shopee aims to continually enhance its platform and become the region’s e-commerce destination of choice. Shopee has a wide selection of product categories ranging from consumer electronics to home & living, health & beauty, baby & toys, fashion and fitness equipment.
Shopee, a Sea company, was first launched in Singapore in 2015, and has since expanded its reach to Malaysia, Thailand, Taiwan, Indonesia, Vietnam and the Philippines. Sea is a leader in digital entertainment, e-commerce and digital financial services across Greater Southeast Asia. Sea's mission is to better the lives of consumers and small businesses with technology, and is listed on the NYSE under the symbol SE.
Collections - SPayLater
Shopee MalaysiaUndisclosed
South Point Tower
Full-Time
This job is no longer available