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Senior Network Security Engineer

IT - General
Full-Time
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KUALA LUMPUR SENTRAL, Kuala Lumpur

About The Job

Job Functions 
  • Responsible for operations and administrations of Checkpoint Product, Fortigate Product, Cisco Product, and Barracuda Product
  • Responsible to provide Level 2 to Level 3 support for the Checkpoint Product, Fortigate Product, Cisco Product and Barracuda Product
  • Perform technical information gathering during troubleshooting session with customers on products supported by the organization
  • Communicate with principals during troubleshooting sessions, make arrangements to troubleshoot together with customers and principals
  • Responsible for installation, setting up and commissioning of devices based on project scope defined at customer location or remotely
  • Responsible to perform Preventive Maintenance activities for customers
  • Document all incidents handled in detail, update internal ticketing system on actions and activities related to incidents
  • Incident Management and escalation

Job Requirements

 Technical Requirement 
  • A degree in Computer Science, IT, Systems Engineering or a related qualification 
  • 3 - 5 years of relevant working experience 
  • Must be certified in the relevant products and tools.
  • Strong knowledge in managing networks, firewalls and security product.
  • Relevant experience in IT services, example Email, IT Networking, HTTP/HTTPS, TCP/IP and OSI layer
  • Good knowledge and experience in IT Security
  • Knowledge in Linux operating system is an advantage

Non-Technical Requirements 
  • Ability to work productively in a team and independently
  • Must be able to stand-by during non-office hours and weekends
  • Good communication skills - able to communicate with stakeholders, customers and internal team
  • Good problem-solving skills, creative and resourceful
  • Coordinate activities and projects with customers, principals and stakeholders

Our Culture

OUR VALUES

Our clients, a reflection of our business in digital security with a broad mixed of banking, telecommunications, enterprise, manufacturing and education.   With strong partners to deliver preeminence product, Secure365 is crafted to work as one.

The "consistent approach" of recruiting and developing the team, regardless of their responsibilities. This architecture warrant that we can expeditiously deploy the suitable team, with the require background and expertise, to every client. 

ABOUT US

SECURE365 NexGen Solutions Sdn Bhd a Malaysia registered Information Technology Solutions and Support company situated at an exclusive urban center within the vicinity of Malaysia’s largest transit hub, with global connectivity, business convenience and an international lifestyle.

We provide IT security consultation, software collaboration, turnkey deployment, version upgrade & migration program enhancement, project management, support and maintenance.

 

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