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Digital Account Manager

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Ara Damansara, Selangor

About The Job

Why Digital Account Servicing? That’s because at DEX, we only want those with the undying passion to create and develop the best-integrated social & digital roadmaps to create an all-encompassing digital ecosystem for our global brands.

As a Digital Account Servicing of DEX, you must first be able to:
  • Collaborate with clients and fellow team mates (Digital, Performance, PR, Events, Creative) to plan and execute digital & social strategies to success
  • Counsel and direct the execution plan for brand strategies across multiple digital channels to reach their targets and goals
  • Track, measure and analyze the digital journey of brands to continuously search for new routes, innovations and experiments
  • Plan and strategize business opportunities for the brand and company

Job Requirements

  1. Bachelors Degree or Diploma Marketing, New Media Communications, Computer Science, Advertising, PR, OR related field with at least 3 years experience in digital
  2. Past experience in digital media platforms such as (but not limited to) Facebook, Google Ads, SEM, Google Analytics, Digital Media buying & planning
  3. MUST be fluent in English & Bahasa Malaysia
  4. Effective interpersonal skills & positive attitude. Strong writing & problem solving abilities. Excellent organizational & time management skills.
  5. Interest in photography/videography is a major plus.

Our Culture


Our philosophy is simple - to provide client solutions that are integrated, market-oriented, and results-driven. ROOTS Malaysia provides expertise in creative services, brand activation, relationship marketing, and brand management. We also work with our network partners in PR (ROOTS PR) and digital marketing (DEX) to drive the integrated strategies that we develop for our clients. 

Like the roots of the redwood tree, the individual strengths of the discipline-specific departments in our family inform our integrated approach to marketing excellence. 



The workplace to most is like a second home where we spend most of our time, a place where we often see out colleagues. Thus, when ROOTS & DEX, a 360 marketing agency was brought to life in 1991, we prioritised the idea of cultivating a family, leadership and craziness. 

We strive to create a space for our people to come and leave work happily, to unleash their talents, and to ultimately grow personally and professionally. We value attitude over skill- people who are curious, open to learning and exploring new things, because having the right attitude and approach is key to all of us at ROOTS.