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Customer Service Executive (Mandarin Speaking)

Customer Service
Full-Time
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Sunway Velocity, Kuala Lumpur

About The Job



  • Respond professionally to inbound, live chat and email.
  • To analyse, create and resolve tickets (if applicable).
  • To troubleshoot and guide customers according to solution process and knowledge base to solve incidents and service requests.
  • Identified and escalated priority issues per client specifications.
  • Displayed courtesy and strong interpersonal skills with all customer interactions.
  • Ensure high levels of customer satisfaction with individual call.

Job Requirements

Job Requirements

  • Minimum posses with Professional Certificates, Diploma, Bachelor Degree and above
  • MUST passed SPM
  • Able to speak and write in Mandarin (Traditional Chinese) and English
  • At least 6 months experience in Call Center / Customer Service or equivalent
  • Able start work immediately is preferable

Our Culture

RECRUITMENT AGENCY /CONSULTING

Right Recruit’s Services
  • Executive Search
  • Mass Recruitment / Recruitment Drive
  • Contract Placement 
  • Candidate matching 
  • Learning & Development 

RECRUITMENT AGENCY /CONSULTING

WHO WE ARE
We are your trusted recruitment partner based in Malaysia.  Our team specialized in serving clients from different sectors across Asia Pacific.

If you’re looking for the right person to join your company as contract staff or permanent staff, we are always ready to support your business needs & plans.
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