Teller/Cashier
Ria Money Transfer
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RM 1400 - RM 1600
Q Sentral, KL Sentral
Full-Time
Job Description
Your primary mission is the SALE of the products and services offered by stores in accordance with establish target. You must assume the normal functions of a cashier in the everyday performance of your work and provide excellent customer service to Ria’s customers
Assessment of Teller: -
- 80% Sales
- 10% Customer Service
- 10% Store Operations
1) SALES AND MARKETING:-
a) To assist store team which ever need back up during peak/critical period.
b) To assist the tele remittance and online remittance for customer.
i. To assist existing customer and onboarding new customer
ii. To assist on performing the transaction.
c) To assist in initiating process for new/existing mobile kiosk operations.
i. Communicating with person in charge/HRM of the company/Factory.
ii. To assist on the site visit with RM for new mobile kiosk operations (e.g.counter location, safety of the area, CIT route)
iii. Preparing & Submitting the new mobile kiosk application for Bank Negara approval.
iv. Initiating and monitor the back-end process for mobile kiosk operations. (e.g. equipment preparation, system setup, IT configuration)
v. Preparing the insurance coverage, Cash in transit service, Security service for mobile kiosk operations.
vi. To manage and operate the mobile kiosk operations (Opening, performing transaction, Closing and CIT collection)
d) To monitor the daily forecast and to work in achieving individual’s sales target.
e) To work with store team to achieve store’s sales target.
f) To participate in marketing activities conducted at store premises or at factories, dormitories, customers’ work-station, night market, etc.
To carry out continuous monitoring of your main competitors in the area, giving complete and reliable information to head office team on exchange rates, service charges, offers, products, etc.
2) STORE OPERATONS:-
2) STORE OPERATONS:-
a) To ensure all cash movements are properly recorded and balance at all times and at the end of day before closing.
b) Ensure no cash shortage, excesses or posting errors.
c) Be responsible in ensuring all the transactions are in compliance with Anti-Money Laundering & Anti- Terrorism Financing Act 2001, and under Section 3, Bank Negara Malaysia Guidelines
3) CUSTOMER SERVICE:-
3) CUSTOMER SERVICE:-
a) To greet and friendly service to the customers
b) To assist customer to resolve his/her inquiries/complaints
c) To brief the customers about the products and promotions and to convert new customers to loyal customers.
d) To be polite and give quick assistance to the customers who is over the phone.
e) Assist customer to fill up the application form and attend to enquiries whenever require.
Job Requirements
- Fresh graduate with SPM and above.
- Possessing experience is added advantage.
- Strong Customer Service / Sales & Marketing skills.
- Basic computer knowledge.
- Good command in spoken English
- Willing to travel extensively and be based at different branches within the state (mostly in Shah Alam & Klang area)
- Possess own transportation
Company Benefits
You are protected
Employees in Ria are covered with our medical benefits plan and so you dont have to worry anything.
Strategically located in KL Sentral
Our Malaysia office is strategically located in the heart of KL City. Public transportations are everywhere and you can avoid the traffic hassles !
Exciting career growth awaits you !
At Ria, we appreciate every talents and you can assume great responsibilities and take part in many ambitious challenges.
Helping people around the world
Behind every customer, there is a story and we understand that many household incomes truly depend on the accuracy that our service provides.
Promotes diversity and open culture
Our employees hail from every corner of the globe and fluent in many languages. We celebrate every cultures and nurture multiculturalism here in Ria.
Additional Info
Experience Level
#NoExperienceNeeded
Job Specialisation
Retail Sales
Company Profile
Ria Money Transfer
A dynamic and international company, global leader in money transfer and currency exchange, with employees from every corner of the globe. Ria is a subsidiary of Euronet Worldwide, Inc. (NASDAQ: EEFT). Founded in 1987 we are the largest global money transfer company in the world the Largest Money Services Business (MSB) Company in Malaysia.
With a worldwide agent network of 369,000 locations in 149 countries (and always growing), we continue to make the world a smaller place by closing distances between families and their loved ones through world-class money transfer. We also offer bill payment, mobile top-ups, prepaid debit cards, check cashing, and money orders. With every service that we provide, we work hard to provide the most positive experience possible. To learn more about Ria and our brick-and-mortar locations, please visit riafinancial.com.
With a worldwide agent network of 369,000 locations in 149 countries (and always growing), we continue to make the world a smaller place by closing distances between families and their loved ones through world-class money transfer. We also offer bill payment, mobile top-ups, prepaid debit cards, check cashing, and money orders. With every service that we provide, we work hard to provide the most positive experience possible. To learn more about Ria and our brick-and-mortar locations, please visit riafinancial.com.
Teller/Cashier
Ria Money TransferRM 1400 - RM 1600
Q Sentral, KL Sentral
Full-Time
This job is no longer available