Digital Solutions Analyst
Engages.ai
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RM 2030 - RM 3468
Phileo Damansara
Full-Time
Job Description
- Come up with research and analysis of the tools that best suit the processes and find the best integration methods.
- Integrate tools for the digital transformation of business operations.
- Identify, analyze, and interpret trends or patterns in complex data sets;
- Streamline the data collection process and identify new opportunities for process improvement;
- Assist with systems integrations via third-party platforms;
- Design integration and automation flows and use cases;
- Collaborate across departments to ensure requirements are fulfilled properly and timely;
- Analyze and report on industry trends and related products for success and new opportunities.
Job Requirements
- A degree in Mathematics, Statistics, Engineering or Computer Science preferred;
- Experience in similar roles of data analysis, integration, automation and reporting will be a plus;
- Strong verbal and written communication skills;
- An analytical mind and inclination to problem solving;
- Attention to details, and good time management skills.
Company Benefits
Family Culture
A family-like workplace, promoting collaboration, open communication, and shared success.
Pantry with Happy Food
Elevate your day with our pantry—happy snacks for a productive team!
Transport Allowance
Smooth commute guaranteed! We offer a transport allowance, and our offices are conveniently located near public transportation for your ease.
Additional Info
Company Activity
Last active - 1 week ago
Experience Level
0 - 7 Years of Experience
Job Specialisation
Data Science & Analytics, General IT, Software Development & QA / Testing
Company Profile
Engages.ai
At Engages.ai,
We envision business flourishing by harmonizing the art of sales and automating conversations through our integrable conversational AI & intelligence platform.
Our founder, Charmain Tan, recognized in Forbes 30 Under 30 2019 and featured in SG100WIT 2020, leads our vision and mission:
Vision:
Transforming sales and customer engagement through intelligent automations!
Mission:
Helping business owners and professionals grow by turning customer conversations into data, insights and revenue!
What Do We Do?
As we empower your sales and marketing team, we not only save you time and money but also drive more sales. Having served over 1,000 organizations in Singapore, Malaysia, Indonesia, and Phillippines, from SMEs to government agencies, we bring expertise to your doorstep.
We're dedicated to ensuring that businesses save time and money through our AI chatbot and intelligent platform. Here's how we can journey with you:
Lower Inside Sales and Customer Support Costs
Through Engages.ai's chatbot you can easily assist and support your customers globally at any hour in multiple languages with no downtime.
Lower Customer Acquisition Costs:
Equip your team with AI and digital tools to enable automated lead qualification and appointment scheduling, saving your personnel time.
Boost Customer Revenue:
Through AI-driven and Profile-based identified customer intent and interest, Engages.ai can provide the right recommendations, boosting your customer revenue.
Digital Solutions Analyst
Engages.aiRM 2030 - RM 3468
Phileo Damansara
Full-Time
This job is no longer available