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Content Writer

Creative - Writing
Full-Time
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KUALA LUMPUR, Kuala Lumpur

About The Job

About Respond.io

Founded in Hong Kong in early 2017, Respond.io is a Messaging CRM that provides businesses with the tools needed to chat with customers across several messaging apps.


Role Description

We are looking for a Content Writer that will write long and short-form content that creates organic traffic which leads to sign-ups or helps our current customers find success on our platform. The right candidate will create compelling content that brings brand messaging to life across multiple media channels. As well as work with growth and customer success teams to iterate, optimize and accelerate customers onboarding, activation and engagement.


Responsibilities

  • Produce high-quality B2B blog content for buyer personas at every stage of the buyer journey.
  • Copywrite for email, paid & social campaigns that educate buyer personas and address customer pain points.
  • The ideal candidate would also produce written how-to content relevant to the business needs.

Job Requirements

Minimum Qualifications

  • Excellent communication skills in English with an ability to clearly explain complex ideas verbally and in writing
  • Nimble and agile team player with the ability to thrive in a fast-paced startup environment
  • Hands-on experience in content research, strategy, and content writing

Preferred Qualifications

  • Experience with Business or Technology focused writing is an Asset.
  • The ability to read or write in another language is an asset.
  • Strong background in writing compelling B2B content for websites and blogs
  • Experience using Ahrefs & Google Search Console for Keyword Research.
  • Proactive, independent worker who is highly organized with attention to detail
  • Experience with teamwork
  • Desire to work in a startup environment
  • Good communication skills in English with an ability to clearly explain complex ideas verbally and in writing;
  • Nimble and agile team player with the ability to thrive in a fast-paced startup environment.

Here's what's in for you

  • You will become part of an amazing culture with smart teammates who actually care
  • You will grow more here than you would anywhere else, that is a promise
  • Pizza parties, birthday cakes, social events (Laser tag, go-cart, paintball), you'll always be looking forward to it!
  • Are you a PlayStation fan? It gets fun when you get to beat your colleague on a FIFA game at the office!
  • You'll get to experience a very competitive compensation
  • You'll be covered exclusively on one of the highest medical and dental insurance especially for you
  • Unlimited snacks in our specially dedicated snack room. Oreos, KitKats, Gummy Bears, Chips, Biscuits, Nuts, Snickers ... you name it, we have it.
  • You'll be entitled to stock options with terms and condition
  • Flexible working environment and working hours
  • Beer O'Clock on Fridays? Naah, we have it every day!

Our Culture

WHAT WE VALUE..

Innovation 

We work tirelessly to remain a dynamic force and be ahead of the curve.

🦾 Impact

It’s not about the hours you put in, it’s about the outcomes.

🖤 Passion

There’s something magical about getting communication just right, we’re after that feeling.

💼 Accountability

We know our partners and clients rely on us, and we deliver.

Here's what's in for you...


🏥. Attractive medical insurance
🦷  Dental Insurance 
☕️. A dedicated Barista that makes coffee for you on the spot 
💻  MacBook Pro & other top-notch devices to help you do your work
🍺  Free Beers daily! 
🛌. Too tired? Go find our nap room 
🚿  Shower room 
🎮. PlayStation for FIFA games with colleagues 
🎲. Game Lounge 
🎯  Monthly team social events
🍕  Pizza Parties 
🍫  Unlimited snacks in our dedicated snack room!
🎂  Birthday celebrations
💰  Competitive stock options & salary

WHO ARE WE?

Founded in Hong Kong in early 2017, Respond.io is a Messaging CRM that provides businesses with the tools needed to chat with customers across several messaging apps.

Our mission is to improve the relationships between businesses and their customers.

With over 4 billion messaging accounts worldwide, people spend more time messaging than any other activity online. This shift, combined with the power of conversation at scale, creates an opportunity to make interacting with the brands easier, more immediate, and ultimately more productive.
As consumers grow to demand personal communication on a wide variety of channels, businesses are looking to their software vendors and partners to innovate and deliver these customer experiences.
We’re here to make customer communication simple, engaging & fruitful.

The team brings together years of experience building messaging products and business-to-business software companies. We believe in personal interactions at scale as the primary form of communication between businesses and customers. In everything we do, we strive to build the best possible product and empower businesses to create delightful experiences for all their customers
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